Cucun's place

Easy access to any. And flexible

We were so comfortable here. The location is very handy with Estancia Mall 1km walk . Place is clean and very secure. We had extra family stay a couple of days and they also loved it. The host was wonderful and always available to us.

Not much to dislike. We didn't get to use the swimming pool as it reserved for tenants on public holidays. Most of the days we stayed were actually public holidays and we had plans on other days.

The condo is spacious

Ads not accurate. Pool is not available during holidays that they didn't tell us. The parking is not ready by the time we arrived. We were temporarily park in other slots. Too hassle to always message or call the owner. The unit was not taken care off properly. Bathroom walls are not tidy. The bedings are all used already. The worst stay cation ever. Although on the last day owner need to call reception to allow us to swim and even let us extend up to 2pm. If I am not persistent they might not allow us. Thanks to the owner, hopefully his care taker really take good care of his unit.

I like the place because it's near to the airport and restaurants. The caretaker is so friendly. Easy to contact her whatever we need or asked. The owner also is kind and considerate a big bonus

The bed is low but still ok

the condo/flat is very well maintained, the owner is helpful and so is his assistant. the cafe at East tower and the rooftop deck. But (read below)

1)Security at the entrance are “rude” and unfriendly. We really didn’t know the procedure here as it’s my first time at this place even if it’s near to my place. One of the guards even threatened us as we were not aware of the entry procedure to the carpark. I was really pissed coz he was scolding us like fools. I had to put him in his place and remind him that he shouldn’t be that rude to us. The next day, though our family car has been registered they still keep asking for verification when it was verified the night before and we’re just about to load our luggages. They need to train their security with manners and right conduct. I believe there are many balikbayans coming here, but, seems like they’re friendlier with foreigners (from other countries). 2) I booked this place in the hopes of meeting some friends for a bit of a chat. It was sooo hard to communicate with the staff of this property when the rooftop deck is simply open and accessible. in the end, I wasn’t able to meet friends here at all due to inefficiency of this property. I have had no problems with other properties I’ve booked over the years for either guests visiting me or family dropping by. Far too many rules, and far too inefficient. Very disappointing place.