Lucky Serviced Apartments -Near BKC

The staff were really good and very helpful. The food from the restaurant was absolutely amazing. Air-con was good and there was a small window to see outside.

The room were not in the main building but in another building 1 minute away. It was loud as in the city so earplugs are advised. The room was not clean and had cockroaches that ended up in the bed.

Great property

The service

The location is great and the service is decent. People at the reception are polite and friendly.

The size of apartment is too small with very minimal open space.

Th hotel was really clean and the service staff was very nice and competent. The room was spacious and had a nice view. The area with the hotel lobby and cafe, although separate from the building we were in, had birds, fish and an open dining area. It's a very affordable option for for a short trip.

The room service wasn't available for most of the hours that they said it was functional. Managerial staff is kind of incompetent. They didn't really ask staff to address any concerns or even stock the room when we first arrived. We had to track down the staff to get our electric kettle in the room and had to argue with a person on the phone about not having water in the room, even though it was supposed to be provided. When we ordered room service, they didn't take payment as a seperate person was to come to our room with the bill. When we left for the day, hours later, they started spam calling all the occupants while we're out trying to enjoy our vacation. I don't know what would have been so difficult about billing us later, when we were still staying at the hotel for 2 more days. But it's strange that you expect paying guests to sit in the hotel all day waiting for a bill. He called me 5 times, and I stopped picking up after the first three. He called my friend 14 times. We did not order any more room service for the rest of our stay after this experience.

Situated in the Heart of Bandra

Smelly outer areas