LUXa Charm House by LovelyStay

I travel a lot and I love old accommodations, but this really felt like false advertising. The photos online did not give an accurate depiction of the hotel. I stayed in room 6 which featured a beautiful canopy bed that I thought my daughter would love. There was no canopy, just bed posts. Beware that there is absolutely no staff on site. The entrance is a dingy dark living room space with no one to assist. The stairways are steep and the doorways are extremely narrow. Very small bathroom with no counter space and a hand-held shower head only. No refrigerator. Please see my photos and decide for yourself. There are many other lovely places to stay in Sintra.

Está en una ubicación inmejorable de Sintra, destacar que es una ciudad con muchas subidas y escaleras por lo que es poco recomendable para familias con niños o carros de bebé, lo mismo pasa con el hotel las escaleras son pequeñas y empinadas como todas las construcciones de la zona pero es ideal para gente joven ya que tiene muchísimas rutas y el paisaje es precioso. Cómo un punto a mejorar en la habitación, yo pondría un pequeño burro para colgar la ropa ya que carecia de armarios. Sobre el personal no tengo nada que decir ya que en ningún momento nos cruzamos con ningún trabajador, y no hemos escuchado ruidos de otros huéspedes.

Die Lage ist perfekt um Sintra und seine Sehenswürdigkeiten zu erkunden. Das Parken ist allerdings verheerenden wenn man keinen Platz direkt gegenüber bekommt (ca. 8 Parkplätze). Allgemein ist es zu empfehlen Sintra mit den öffentlichen Verkehrsmitteln aus Lissabon zu besichtigen. Man sollte sich zumindest vorher bewusst sein, dass es mit den Auto eher hinderlich ist. Die Unterkunft selbst ist in die Jahre gekommen aber trotzdem alles in allem ok.

Clean! We had the attic bedroom, which was spacious, very clean, and made for a comfortable stay. The bathroom was tiny and barely had space for one person, but I expected that, as this is an old building with character. It’s a lovely, traditional house with local charm, right in the heart of Sintra, which made the experience feel especially authentic.There was no staff on-site, and when we arrived, the place looked a bit abandoned, giving it an empty and quiet feel—we even wondered if anyone else was staying there. That said, we had a comfortable and pleasant stay.

the room is clean but lighting is too dim, the air circulation is not great so the room does not smell good although the hotel changed new bed sheets. This place is only good for the location. No reception except virtual communication.

LuXa Charm house is absolutely excellent value. Big rooms with en-suites, totally capturing Sintra’s style. Our room had window views to the moorish castle. The only issue is ordering Bolt Taxis or Ubers to the property, at peak times the taxi will not be allowed by the local authorities to stop outside the accommodation, so you will likely have to walk into town for that. Not a big issue at all.

The room is clean and well kept, the common area is not clean and disorganized. Free parking in a small parking lot on the other side of the street.

Excellent area. It is a virtual staff online. Only we could see the cleaning staff there.

A well located but somewhat old and rundown hotel that has a remote virtual check in process with no actual staff at property. It is really only a bed to sleep in and a bathroom with no kitchen or refrigeration facilities at all. Rooms are hot with not even a fan. Good luck if issues arise as you will be dealing with someone remotely via text exchanges. Would not utilise this property again.

Det var en pudsig og god oplevelse. Værelset var pænt og rent, men ingen steder at hænge tøj op. Udsigten var en mur, men lænede man sig lidt ud, var den spektakulær. God kontakt med kontoret via WhatsApp. God værdi for pengene