Wellness&Spa Zagreb

Jacuzzi could not heat up, not even a bit in 15 hours time. When we entered, floors were wet, cable from tv was right in jacuzzi water, which could kill someone. Everything was dirty, dust everywhere, spider webs, chewing gums on radiators. I asked only one request, which was ice to be ready, but ice machine made ice next day. Host was not helpful at all. Also the price is much lower actually, you can see the real price inside of apartment.

Bella posizione e servizi offerti

Qualche problema da risolvere come la piscina che non si riscaldava ma il gestore si e’ dimostrato disponibile a risolvere tutto fornendoci assistenza

Facilities provided, fridge is working on arrival, plenty of towels, clean sheets, plenty of hot water for shower

AC is noisy, scale in hot tub, app needs refreshment, glases were dirty but placed as clean, shower dors are jamming.

The owner was very friendly and useful in answering any and all questions at any time. Upon entering the apartment we were greeted by nice background music, teas and coffee on display, as well as a package of candles, a nicely made bed and towels, the bathroom had all the scents of shampoo which we found kinda funny but thoughtful. The jacuzzi was warm and the colors could be adjusted. The apartment is very nicely decorated and we liked the attention to detail such as the color coordination of the design - the wall colors are matching the picture frames and the pictures themselves and everything is beautifully designed. Unfortunately we did not use the sauna, but we liked that the wood inside was very smooth and well polished unlike some saunas.

There wasn't really anything we didn't like, but it might be a good idea to invest in some subtle lighting for the space (which would give a certain vibe during the evening) like a lamp or LED lights, because it's a bit inconvenient that if you need a little light you have to turn on the ceiling lights which are quite bright. That's probably the only little thing we would change, but everything else is perfect.

Spa was good

Not very clean and run down. Parking was difficult and not in a good area.