CasaM Charme&Relax

Emplacement, appartement spacieux, fraîcheur, très calme, hauteur sous plafond, décoration originale

Dureté des lits (style futon); manque un peu de luminosité

Location was fantastic. A very spacious apartment and great parking space just outside.

The TV was old, but workable. A mouldy smell existed across the apartment even though air fresheners were being used. Mould was evident in both bathrooms. The apartment needs a good deep clean and some mould removal/rectification action.

De locatie.

Alles was zeer verouderd. De badkamers waren schimmelig en vervallen. Alle kamers waren hokkerig, smoezelig en de schimmel rook je door de muren. De stopcontacten waren gevaarlijk en bijna niet te gebruiken. De tv was zo ouderwets uit de jaren 80. Niks was te streamen en er zat een ouderwetse dvd speler, waar we niet mee overweg konden. Er lagen vvv folders van 2024. We hebben veel te veel betaald voor wat het waard was. Daarbovenop moesten we nog €160 aftikken voor het parkeren. Wij zijn ervaren travelers die vaak in het hoger segment huren. Dit hebben wij nog nooit meegemaakt. VERSCHRIKKELIJK.

Beautiful apartment combining history and modernity. Well maintained and spacious. Located in the old city with remnants of frescoes intact. Amenities all work well. Very comfortable.

Posizione eccellente in pieno centro Dimensioni generose della casa Accoglienza e consegna chiavi da parte delle persone preposte,gentilissime

Letti un po' scomodi Solo un bagno aveva il bidet Presenza di muffa in uno dei bagni con conseguente forte odore Parcheggio un po' distante (ma giustificato dalla posizione centralissima della casa)

Very stylish, well equipped kitchen, quiet location.

We think some side tables in the living area would be useful for placing down glasses and cups.

The only positive thing I can say about this apartment is that it is centrally located in Citta Alta. We could easily walk to cafes, shops, and restaurants. However we spent very little time in the apartment because it simply wasn’t comfortable. Although equipped with modern kitchen appliances, as well as a washer and dryer, there were no instructions provided as to how to use them. There was no welcome folder with general information on Bergamo or suggestions of places to visit. Nor any instructions on what to do with garbage, or leaving instructions.

The bedrooms had no end tables and lamps were simply set on the floor. This made it very difficult to read in bed. The light switches were quirky and frequently turned off and on at random. Although there was wifi provided it didn’t reach in the bedrooms. It was impossible to take a proper shower. It was extremely difficult to use the hand held shower wand as one had to step down in to the tub that had no curtain or glass enclosure. The second bathroom had a moldy smell, and was on a lower level unsafe for anyone over 60 or young children. The twin bedroom wasn’t large enough to separate the beds that had rock hard mattresses. There was a 3rd room with a bed but not closet or dresser.

The apartment is absolutely exceptional. Stunningly decorated and furnished. The rooms are huge and the second bathroom (as we called it) is a bit of a surprise! Very quirky! We had a fabulous four nights here with friends and would definitely return, especially due to its location in Citta Alta. Reserved parking is a bonus - but if you have a huge car, you may struggle so check first.

It's not that we didn't like the double bed - we did sleep comfortably - it's just that it was a little hard and perhaps something as simple as a mattress topper might solve this.

Apartment light spacious comfortable, large, central. All in all a delight. All staff dealings were extremely helpful. A driver was arranged from the train station and to the airport. Nothing was too much trouble.. Gave recommendations for breakfast, bars, restaurants, all were spot on. A major part in making an excellent weekend. With Thanks, David.

No negatives.