Theme Park View Studio @ Gold Coast

I stay in this complex at least once a month...experiencing many different private units. there have been some that have not had proper water heating and perhaps aircon issues...quite normal. usually a phone call and the owners have always got it settled Fast. this time this unit. I walked in and it was smelly, there was a half drank water bottle on the counter, and some things in the fridge. the beds were not clean and there were 2 ugly matteresses stacked in the corner. this room looked like a spare room in someone's house! the heater didn't work. there was no remote for aircon. NO TISSUES NO SOAP NOTHING!!!! when i call the owner he put me in touch with maintenance who was away outstation.. 6pm too get tissues. they finally found me another room which had SLIGHTLY warm water ...so i boiled water for the jacuzzi. tissues arrived at 6pm. aircon still no remote. that night we were so fed up we left the room at 8pm and drove home. again....I've stayed in at least 10 different units. this is by far the worst!. if you don't have contingencies for your guests you shouldn't be in this business. ruined my family break. booking.com. all we do is write a review but we've also blown our little but precious time and money...wasted! so frustrated! what do u do about this?

My family was happy staying at this Theme Park View Studio Gold Coast For 3 Days 2 nights.🌈❤️ It was second time we stayed at this place.

Very completed and suitable for our family’s needed.

Yes, im and my family very happy to stay at this property theme park view studio, our place is near by swimming pool and also sea view.This property is very clean.

Sure, im very happy with the fasilities from this property and we will repeat back again soon.

Overall just okay, you can bring your family to stay in and enjoy the pool..

Average Clean Comfort only

Curtains for sliding door not wash for long term The air cond filter full of dust. Not serviced for lo'g periods Jaquzzi breakdown for so many months as per past review. Still not done Bathroom sink board rotten Hand bidet leaking Soap storage not clean

The place was easy to find. Host was friendly

The jacuzzi was out and was never informed. The ceiling fan was dusty and my daughter was sneezing. We wanted a stay in the room and the TV was not working for some reason. Even though 4 people can stay but there was only one blanket. The place outside is not well kept and cleanliness is bad

Puas ati