Sunny 2-BR Apartment in Mackenzie

Very nice sunny apartment, had everything we needed

Nothing

What an incredible stay at this beautiful home on McKenzie Beach! The house exceeded all my expectations - it was perfectly decorated and had everything I needed for a relaxing getaway. The location was absolutely stunning, with breathtaking views of the beach and surrounding landscape. The hosts were super responsive and went above and beyond to make sure our stay was comfortable and enjoyable. The house had all the essentials and more - from the fully equipped kitchen to the cozy living area, it felt like home. We spent our days lounging on the beach and exploring the area, and came back to the house feeling refreshed and rejuvenated. I would highly recommend this place to anyone looking for a peaceful beach getaway. The hosts are top-notch and the property is amazing. Can't wait to come back! 5 stars isn't enough - I'd give it 10 stars if I could!

Uncomfortable bed

Not much

1) I am still waiting on instructions for washing machine which I requested 3 days ago. We have now been using dirty towels for the shower. 2) someone has parked in our spot every day, we have left a note, and when I informed you , I was told to park in street. 3) request for bed was ignored, later offered after complaining but there is no room, so why is there even an option for one. 4) the floor was dirty on arrival. I’ve had to sweep and found many long hairs in that don’t belong to us in and around the lounge. 5) all lounges and seating are stained, the cushions are dusty so we can’t use them either. 6) each time I turn the air conditioning on in the room for my children, they can’t stop sneezing, it must be a dirty filter or build up of dust. They are ok in the other rooms. 7) I can’t leave the window open because when I tried, my children were bitten multiple times by mosquitos 8) the mattresses are so uncomfortable we are all waking up with sore backs 9) customer service and inflexibility has resulted in a very poor experience. This is my true and honest feedback.

It was quiet, with a great view, looking south, with a good balcony, no noise, good aircon.

Should have been contacted by the letting agency soon after arrival to discuss some minor matters that needed attention. I eventually contacted them after great effort finding contact details. There should be an Information Booklet in the place with the usual details, which is normally available.

Everything was perfect! Close to the coast, close to the airport, close to the city center. The apartment is equipped and clean.

There was no hairdryer.

I like the view from the balcony, also flat’s location was sufficiently good. A bottle of local wine was a pleasant surprise!

The cleanliness of the appts was not good, bathtub was sticky, everywhere were short men’s hair, even on the bed sheets and blanket, toilet didn't flush well. Sofa has dirty spots.

The apartment was clean and offered everything needed for a holiday stay (comfort and facility). The location was in reasonable walking distance from the very attractive Mackenzie beach.

The block of flats and the neighbourhood looked like a quite low standard, however, the apartment was comfortable and refurbished in a modern standard. The communication with the host was quite strange. Few months after my booking, the host contacted me with information that the apartment is no longer in their management and they wanted me to cancel the reservation with explanation, that the cancelation from their side would take longer time and some fees. I was disappointed because few months after my initial booking, the alternative accommodation offers were much more expensive. Anyway, I wanted to be cooperative and I was to cancel the booking as requested, but just before the cancelation, I recalled that there was significant cancelation fee (about 80%). Therefore, I refused to cancel from my side. The host offred alternative accommodation, but not pet friendly, which was not suitable for me. At the end, the host confirmed that I can stay in the originally booked apartment. I dont want to speculate, but it looked like an atempt to get easy money from the cancelation fee.