Sovereign House - Close to harbour with parking

Central location, parking space, well equipped and lovely spacious apartment.

Very convenient. Only a short stroll to centre. Well equipped and very clean

Outside areas were not clean. Couldn't sit out the back

House was nice, good location, very comfortable and relaxing. Bathroom and shower room were fab

Back yard was messy, needs cleaning up. The central heating boiler is archaic nearly 20 years old, and stopped working one night, had to have someone out for something which should have been an easy fix on a more modern boiler.

Nice location very clean and neat.

I liked everything the staff and the landlord are very helpful

It’s situation, very central with parking Well equipped and comfortable

It is a basement flat, with difficult front steps and 31 steps to the car park at the rear of the property. There is no mention of this in booking.com. One of the party has bad arthritis and consequently getting in and out was very difficult. Inaccurate guest manual,

Decor lovely

Mouldy shower cubicle, needs a good bleach clean! Absolutely smelt of damp throughout the property, which they tried to cover with a multitude of air fresheners which are not good for people with asthma or under developed lungs!! Seriously not impressed with this, it’s all we could smell at all times! Tv didn’t work, so not great for evening entertainment with an autistic child. Given wrong codes for security gate (one digit missing, wrong WiFi code until we looked at in house info).

Beautifully appointed and decorated

Very confusing entry information, awkward access from parking No view as it’s in basement, not mentioned in description Very narrow parking space Fire not operating

The apartment interior was immaculate and beautifully decorated. It is also very well equipped, clear instructions given for all equipment. The issue of the littered and messy patio was quickly resolved.

This apartment is advertised as having a ‘landmark view’ a patio and terrace. When booking we thought it had a sea view and the picture of The Terrace certainly reinforced that impression. However, on arrival we discovered the apartment is actually situated in the basement and the only view is of the legs and feet of passers by! The patio is an algae covered internal courtyard surrounded on all sides by a three story building, there was no patio furniture available. The terrace is an underground vault like space which contained nice outdoor furniture but with a view of the basement level front door. I feel the advertisement should be reviewed to better reflect the reality of what is on offer. We paid a premium price for this accommodation, we shall not be returning.