Maison Grand Place 1BR 2

Super emplacement, Bons equipements, Disponibilité et réactivité du propriétaire, On s'y sent comme chez soi

We loved looking out our window on to Grand Place, with great views of the city hall, guild halls, and restaurants/cafes. In the evening we often enjoy the sounds of free concerts and opera singers. There are many excellent restaurants nearby, including one at the entrance door to the building. A good supermarket, pharmacies, chocolate shops, shopping, and historical sites are all an easy walk. Brussels Central train station is only 8 minutes away, as are subway stations. We had an easy time taking day trips to many places in Brussels, Belgium, France, and Luxembourg without needing a car. The living area is original wood panel from the 17th century, but with a modern kitchenette, seating, and TV. The bed is very comfortable and the bathroom is modern. There are two doors we could close between the living area and bedroom/bathroom, so the bedroom was absolutely silent. The AC is very effective. Plenty of storage places for clothes and luggage. Lots of convenient electrical outlets/power strips. Property management is very friendly and communicative by mobile, email, WhatsApp and in person. The photos below show our view of the Grand Place by day and night, plus a photo of the block of buildings where the apartment is located. Our room was on the 2nd floor above ground (i.e., 3rd floor in the US).

This is a historically-protected building and there is no elevator. We had to climb 54 stairs to apartment #2, the last flight being a narrow spiral staircase. (There was even one more flight of spiral stairs to the apartment above ours.) We are in excellent physical condition, so it was not bad for us except when arriving and leaving with luggage—the spiral staircase is difficult. Some of the old wood clothing cabinets in the bedroom have sliding doors that stick, so we just left them in the open position. We stayed for two weeks and housekeeping is not regularly included. You can request full cleaning at extra charge, towel exchange at nominal charge, and trash pick up for free. There is a refrigerator, electric cook top, coffee and tea makers, dishes, glassware, utensils and cookware, but no microwave, dishwasher, or clothes washing machine. (But the very good Wash Club laundromat is nearby). We thought the historical setting was worth it for us, in spite of the inconveniences, but we do not recommend this property for people with substantial physical limitations, particularly in regard to the stairs. We had a plumbing repair issue, but the management took care of it and gave us a free apartment cleaning for the inconvenience. Cars cannot drive to the building, so you need to arrange taxi/ride share drop-off and pickup on a street the other side of the Grand Place. Or, we preferred pickup and drop off in front of the NH Hotel Ibis Brussels, a few blocks from the apartment. There is also a taxi stand, on the same square as the Ibis, at the NH Hotel. Note that you will be carrying or rolling your luggage a few blocks across cobble stones in order to access the apartment.

Great location, view, atmosphere, timber panelling. Size of apartment and bathroom very good.

Many narrow fights of stairs with no lift. Very hard directions to find the actual access door initially. Extremely loud buzzing noise consistently over doorway right near bedroom. This was reported and supposedly fixed but returned. A week of no sleep was not a fun holiday. Host responsive but misleading attention to get it repaired. This should have been fixed or compensated for. Very disappointing service for such a lovely apartment.

The bed was super comfortable, and the view was breathtaking, overall we tried to make the most of it and enjoyed staying at this location.

There was brown water dripping from the ceiling onto us, constantly leaking for the entire time we were there. Check in was not easy, and we had to wait outside for a while before we were told how to get the keys and get in. There was a rattling sound every 2 mins and this was very disturbing to hear throughout the night. We complained to the host, but after telling us they will support and find a good resolution, they have now told us they cannot do anything and that we should complain to someone on booking.com to try and get a partial refund for the stay. We paid a huge amount and for these kind of issues to happen, with absolute ignorance and incompetence to resolve by the management is quite disappointing and frustrating. Please help us resolve this issue

The location was top notch. Being in walking distance to almost all of the cultural landmarks of the city, this location was far and above the best of all the other locations that we looked at.

These are minor points - we lost hot water that was quickly investigated and repaired. There is also quite a bit of noise coming in from the square in the front room. (This did not impact sleep as the bedroom is in the middle of the building.

It's simply awesome

The signage on the door is not clear

The location is fantastic overlooking the Grand Place, and it’s a lovely apartment. Great conversion of an old property. The bedroom is quiet as you can shut the doors

The room overlooking the square can be noisy if someone is using the sofa bed. Slightly complicated entry procedure but well explained.

Old style and location

The location on the Grand Place was perfect. We walked everywhere even outside the main tourist area. It was so fun to look out our windows and see the magnificent square at all times of the day...night time was magical!

Nothing