Gîte de Tournai - les beaux-arts

location was great. breakfast was included, vouchers also for the near by pastesserie. water and juice were left in the fridge. all utilities were working perfectly

nothing

Really nice and spacious and they provided a cot for my baby. It was great! The location is central and they even give coupons for free pastries at a really nice bakery. We had a nice time.

Perfect location in terms of access to the centre of Tournai, everything on your doorstep virtually. The apartment was clean, comfortable and roomy. There was an information booklet & leaflets on the local area. We mostly had everything we needed but unfortunately we had no electricity on the first night and very loud music in the apartment upstairs, also on the same night! Tea/coffee/juice was provided, together with vouchers for the local bakery (though bakery was always busy). I don't think we would have met Cedric and Stephanie ordinarily, but due to the problems experienced in Friday night, we did meet them and they were lovely and did their best to minimise the inconvenience. Thankfully, once resolved we didn't have any more issues.

Arriving back to the apartment on the first night & not having any electricity was a challenge. Thankfully it was not the whole building & just our apartment, and as the windows are large, the street light helped a little. We only had charge on one phone, so had to use that as necessary. Unfortunately, the fusebox was short circuiting & we could not get through to Cedric and Stephanie to seek help....so it was a long & very uncomfortable night, with little or no sleep. Added to that, the guests in the room above were both happily playing & singing so loudly, that any chance of one of us dozing was gone. Once Cedric and Stephanie picked up my messages the next morning they were wonderful, but it was worrying not being able to reach them, as we had no other contact numbers except for the emergency services! Stephanie did reassure me that this was the first time anything like this had happened and her notifications on her phone had been off inadvertently, so would ensure it wouldn't happen again. Once they were with us, they made all necessary checks and had an electrician around as quickly as they could. By lunchtime it was resolved and Stephanie came back to check that we were both okay & offered her sincere apologies together with a gift of chocolates & cards.