Spacious 3BR Apartment

It is a huge flat, too beautiful, the kitchen is gigantic, the table and chairs. the kitchen fully equipped. The beds are super comfortable, with TV in each room. super quiet. ideal to disconnect. super safe. security camera. common area. outside. It's a flat 10/10... PERFECT. I WILL BE BACK SOON. 100% recommended for family...

Nothing

It was spacious and bigger than we thought. It had everything you would need. The kids loved it.

The heating was on and it was quite warm. We opened windows to cool it down.

Location, modern, size

The sofa and every double mattress are uncomfortable and need replacing

Nothing

All of it

Everything good

I did not like anything about the apartment.

The company that manages the apartments called me on the day of arrival 7 or 8 times as well as emailed me constantly and sent me whats app messages. It was an exhausting check in experience. I had to tell them to please stop messaging me and contacting me. Check in was supposed to be at 16:00 and they they would only let us check in after 16:00 because of some admin issue (which should have been sorted out before hand not on the day of arrival). The entrance to the property was extremely dirty and the apartment had not been cleaned properly. The floors had dirt and chips on them, we moved one of the beds and there was an old covid mask and dirt under it, marks all over the walls, and the windowsills were full of dust. Some of the crockery in the kitchen had not been cleaned properly. No tablets for the dishwasher, not enough toilet paper. Bad wifi signal. One of the tv's needed to be repaired and the person to fix them was two and a half hours late. There was only paid parking available which was not mentioned in the description. Location was terrible. I emailed on the day of booking for an early check in and late check out. No one communicated this to me, I had to call them and message about this and they only let me know on the day of arrival, when we were already on route that we could check in 2 hours earlier for £20. After all the complaints they offered us 1 hour later check out to 'compensate'!

The rooms are spacious and have good supply of pillows. The kitchen-lounge was spacious and there were ample of utensils and cutlery provided. Location of the property was the best feature with Asda, malls, market. Restaurants and petrol station in very close proximity.

Although we enjoyed our stay I would suggest 2 inexpensive things to make the experience better: Table Fans for hot summer days and door lock in the bathroom

It was clean, modern, well equipped and beautifully furnished

Nothing