Luxury Studio Apartment

Very respectful and lovely host was very helpful and responsive can’t find a bad word to says about my stay

Host was unable to provide secure payment option to pay the damage deposit. Host asked me to provide my bank details via whatapp or text for the money transfer, Booking.com specifically state not to do this on their website!?? Booking.com information did not state this process clearly anywhere, also, there was no meet and greet, as stated in the booking confirmation, with the host who was not located in London either. The experience was poor and I had to cut short my weekend in London and drive the two hours back home. Host told me that other guests were happy to provide their bank details via unsecured method. This process should be reconsidered i.e. include the damage deposit in the original payment and refunded without anyone having to give their personal bank account details via apps or texts etc.

The host accepted our request for early check in with no hesitation and was extremely attentive to our needs.

Nothing, perfect stay

The location was perfect for us and the property is obvious it furnished with a lot of care. It was also great location for the purpose of our trip

Nothing bad about the apartment

Very clean and host has good communication

Nothing

all

no AC