Quavers Rest - quintessential little home & hot tub available !

I recently had the misfortune booking Quavers Rest, and the experience left us thoroughly disappointed and disgusted. From the moment we arrived, the lack of signage at the location set the tone for what would become a dreadful 10-minute experience. We should have been at this property 3 nights, but yes you read correctly we were there 10 minutes. One of the most glaring issues was the absence of any clear indication of which property was Quavers Rest's. The lack of proper signage made it difficult to locate the accommodation. I utilised the pin code given to establish which accommodate was ours the only logical and sensible option or so I thought! Our nightmare began when we consequently entered the wrong accommodation. The owner, was shockingly rude and aggressive. Instead of a warm welcome, I was met with condescending remarks and a dismissive attitude. The host's behaviour was not only discourteous but also entirely unprofessional, making it clear that customer service is not a priority. What struck me even more was the blatant disregard for the human rights of disabled people. The host seemed entirely indifferent to the challenges faced by those with physical and mental disabilities and how her blatant rudeness not only rattled me but my disabled partner, to the point we got back in the car and returned home. During a telephone call I made to the owner to polity advise her that we would not be stopping, due to the incident that had occurred when we arrived and it would be safer for myself as a carer and my partner that we left, It was suggest to me “if your partner is so disabled maybe, you should plan better and not enter the wrong accommodation or perhaps stay at home” Overall, my experience at Quavers Rest was nothing short of a disaster. The absence of signage, coupled with a rude and unprofessional host, made the gift, that I had brought with the best intentions. miserable.

The smell of wood fires and general peaceful stay

That we couldnt stay longer 😊

very well equipped, quaint decor and very peaceful location

Really enjoyed staying at this lovely studio cottage. The owner communicated well with any information needed and checked everything was ok during our time there. The property was well equipped and very clean. A good base for exploring the local area and as the weather was kind we were able to do lots of cycling and walking. We would definitely stay again.

Only a couple of minor things - unfortunately the fridge didn't have an ice box so we were unable to make ice for drinks. Also the property description says ... and a hot tub. What isn't immediately obvious is that you have to pay extra to use it. We hadn't been looking for a property with a hot tub so opted not to pay the extra money. Although it does mention that there is an additional charge for using the hot tub I think this should be made clearer - it doesn't say so on the basic list of amenities. Having said that if you are looking for a place with a hot tub and would get the use out of it, it would be worth it.

The whole area was so well thought out, to have all the modern conveniences in a small place is just brilliant. The host greeted us on arrival and their lovely dog greeted ours! The location is excellent for stargazing, but close enough for shopping. Finding the wine was a bonus. Thank you so much

Nothing.

Everything was perfect 🥰 we will back soon

The location and accommodation was beautiful

Perfect little home for our week away. Really comfy bed and all the facilities you could want or need. The little kitchen with washing machine and dishwasher really made keeping things tidy easy. Lots of space and a private outdoor area which was really nice in the sunshine we had. Lovely area, very close to Thetford and some lovely local spots for walks, cycle rides and just enjoying nature. Highly recommend, we will definitely stay again soon. Recommend the hot tub too, it really is done in a lovely way.

A lovely cosy cottage. Host was very welcoming. Hot tub was a added bonus. Me and my family had a lovely stay! We will be back again.

Nothing to add