Oktheway Loft Maestranza

La zona en la que está

Bastante mal educado contestando la persona que atiende al teléfono. Después al solicitar la factura un desastre, ni contestar (ni el establecimiento ni booking), después de 10 mensajes.... tendré que reclamar por otra parte. No dan muchos detalles de cómo llegar al apartamento (con tres ascensores y ninguna indicación). La mitad de las persianas no funcionan (o simplemente no las hay), con lo que entra mucha claridad por la mañana y mucho sol y calor durante el día. No tiene aire acondicionado y siendo una buhardilla, así que un día de calor y sol... se vuelve un suplicio. Sin estar sucio (que no lo estaba) si que se nota descuidado y con muy poco mantenimiento.

Estaba todo muy limpio y muy confortable.

The apartment itself is certainly unique, with breathtaking views and a design that gives it a lot of character. Unfortunately, it feels dated and somewhat neglected.

Before arriving, I requested an early check-in at 12:00, but this request was completely ignored. Booking.com then stated that check-in was available from 13:00, so we planned our arrival accordingly. However, when we arrived, the app-based access system did not function until 14:00, leaving us unable to enter the apartment for an hour. This was particularly frustrating as my partner urgently needed to use the toilet. Communication throughout was poor, and there seemed to be little concern about the inconvenience caused by the incorrect information. The access instructions were also unclear and unnecessarily complicated. The building has multiple elevators and several apartments with similar numbering, making it confusing to locate the correct apartment. The apartment itself is certainly unique, with breathtaking views and a design that gives it a lot of character. Unfortunately, it feels dated and somewhat neglected. There was dust in many areas, ants around the kitchen area and worktops, dirty windows that took away from the otherwise spectacular view, cracks in the paint and plaster, several broken or missing blind fittings, and many lights that simply did not work. What could be an exceptional apartment could be dramatically improved with some basic maintenance, repairs, and attention to cleanliness. At £128 for a single night, I do not feel it offers good value for money. While the views are undoubtedly the property's strongest feature, they were not enough to outweigh the issues we experienced. Overall, this was a disappointing stay. I would not return and was ultimately glad that we had only booked for one night.

Very spacious place. Everything was very big and with lots of light. Perfect location to explore the city, close to the old town.

The apartment is already a bit dated and old, it was probably refurbished a while back. The issue we had was getting into the place. When we called we were not told how to get in, but that we need to pay the city tax before anything else happens. Another neighbour let us into the building and after some time we found the right staircase - it is to the left of the main one. We then got into the flat via electronic key and found a fob that we could use to get into the building after visiting the city. Onboarding could definitely improve, but the flat was spacious. I wouldn’t however pay the overpriced rate stated on AirBnB, but the one from Booking.com was more realistic for the value provided.

Lo único bueno fue la ubicación.

El apartamento estaba muy sucio y con necesidad de reparaciones: persianas que no funcionaban, agua que salía del baño, difícil apertura de puerta exterior (portal), desconchones, etc.

Nada

Nos han estafado.

Que estaba cerca de la zona vieja

La empresa que limpia el alojamiento no se para más que lo básico en limpiarlo. Ya que veías cosas que hacía meses que no se les pasaba un trapo

Vistas

Todo estuvi genial