Garland Modern Spacious Apartment, Brentwood 1

I would like to express how much we appreciated the property during our stay. The place was spacious, clean, and quiet, with ample room for our belongings. The living area was fantastic, thanks to its open design and lovely garden view. The back garden was an excellent feature, though we couldn’t fully enjoy it due to the wet weather. Additionally, the location was truly lovely and added to the overall experience. I would also like to commend the staff we contacted on the night of our arrival. Due to fog and an inaccurate postcode, we had difficulty locating the property. The staff member we spoke to was extremely polite, helpful, and considerate, guiding us with patience and ensuring we arrived safely.

A few issues that require urgent resolution: Mattress Replacement: The current spring mattress has deteriorated significantly. It produces loud spring noises, and there is no cushioning left, causing discomfort as the springs press directly against the body. I kindly request that the mattress be replaced with a memory foam option for improved comfort and durability. Bathroom Drain and Shower Screen: The family bathroom drain is clogged, causing water to back up when the shower is in use. Additionally, the shower screen is too small, leading to water spilling onto the bathroom floor. This issue needs immediate attention to prevent further inconvenience and water damage. Kitchen Supplies: There were not enough tea towels provided, and no kitchen hand tissue or towels were supplied. It would be helpful if these basic necessities could be made available.

It’s clean comfortable and a great location for us 👍

There was a lot of noise from the apartment above 👎

The location was great for us as it was very close to family but for some, it may be a bit remote.

The property was not clean. Quite a few maintenance issues with the showers. No hook for the shower head, temperature of water hard to get right. Dirty underwear left behind door. Dirty crockery.

Space, parking, location, amenities. A real home away from home.

No telephone network! I struggled as I work from home and used this space as a temp base as I was getting some work done in my house. They do have a landline that you can use, but didn’t quite work for me as I was expecting calls throughout the days. Also carpet got recently cleaned which was great but since they didn’t leave the windows open - it smelt really bad.

Very spacious , well equipped and comfortable.

Confusion at check-in, apartment not cleaned in places.