Queen Elizabeth - Ultracentral - Free Parking & AC

Nothing.

We had a horrible experience! We arrived late, found the keys and inserted the building. We used the key, but we couldn't get into the apartment, while we could hear noise from inside! One old man opened the door, who was speaking romanian (no english) and closed the door. We got in touch with one man from zumzi team (we found the number at the reservation e-mail) who spoke with the old man. He told us he was the owner of the apartment and that he would leave. He told us to get in and he assured us that the apartment was untouchable. We went in and found urine on the toilet and maybe he had used the bed as well! The man from zumzi team continued to wish us a pleasant stay and offered us a discount for the next stay!!!!! 😡 We told him that we didn't want neither another stay nor the existing! We stayed awake all night long, because it was late and we couldn't find another place to stay ! Next day we had an important meeting and we were so exhausted! We left the apartment and didn't sleep there the second day that we had already paid! We send the zumzi team guy a message telling him to give us our money back! He disappeared and never apologised for that totally unprofessional behaviour!

Местоположението

Не получих фактура за предстоя. Когато подготвях резервацията никъде не видях, че собственика не може да издава фактура, а в първоначалната заявка описах, че ще имам нужда от фактура. Никой не се свърза с мен и да сподели, че не може да се издаде.