Hairbay Studio Units

There was absolutely NOTHING to like about this place

The room was filthy. Old food left. Filthy curtains. Entire place was shabby. It was nothing like the advertised rooms. The guest had to find alternative accommodation. When I contacted the manager and explained the situation, he would not investigate, he just kept telling me no refunds. He was not interested in helping. This property is sub standard and should not be on your site. It is below the usual good standards we can expect from Booking.com This place is bad for your reputation.

Nice apartment .

Most of the kitchen utensils were missing . Only one tea cup left to drink from . No cleaning was done up until my check out date. And i stayed for 5 nights . Meanwhile other apartments owned by different host were been cleaned every day . Thatt was some serious disrespect.

Nothing i liked about the place, everyone there is confused

Confusion from the management, i was told to cancel my booking to booking.com @2pm. I made my booking 4 days before and they didn't say anything until the day i got a message to cancel on the day.

The bed was comfortable

There was just a bad funk in the room.. curtains were dirty, the room was not properly cleaned

The cleanliness,

None

I was put on the street because my booking wasn't recorded and I was not refunded no word from the hotel or booking .com. couldn't find the booking but I had a computer booking reference number. Inhumane treatment. I a 57 year old man discharged at 16:00 from Groote schuur hospital and spent the night on the street of which I collected evidence and all because you couldn't find my booking against my booking and receipt.