The Cottage on the Beach - Sleeps 7 - Large Garden

The location of the property is very good . It is just adjacent to the sea and very close to bus stop. Property was clean and each to reach.

This is a big house in need of update.

The windows in 2 rooms could not close property and the weather was cold and windy.

lack of kindness and human factor shown dealing with a mishap

Spacious house near to the sea. 3 bathrooms. Garden with trampoline. Garden has now been cleared as requested by the last occupant.

The house should have been cleaned more thoroughly especially the bathrooms. Carpets needed cleaning or replacing. Needs new pillows and bed linen. Radiator had obviously been leaking for a long time in ensuite. I have reported this. There is a path down to the beach which is ok for able bodied adults but as we had a 2 year old with us we didn't use it as it would have been dangerous. As the last occupant said we had to pay an extra £50 non refundable deposit in order for the owner to send us the code to obtain the key. Otherwise we would have had to pay £700 which was refundable but we were not prepared to do that. It is advertised as being a £500 deposit. We have only stayed in hotels booked with booking.com so don't know if this is usual. If you need a nearby bistro - go to 'Home from Home'. It's popular so book. What an amazing meal we had.

Was close to the beach, about 20-25 minutes walk from the centre and pier, large driveway big enough for 3 cars.

Very very disappointed with the owners of the property. We had a poor stay and a lot could have been resolved when we got there but the communication is shocking and still is Hopefully the listing has been changed by the time this gets published or the property gets the minor changes needed. But the communication needs to improve 1st of all I had to message the property for check in instructions, most properties I have stayed in do this automatically but I chased this, tried calling the property and no answer, I messaged them and asked about it. They said I need to pay the security deposit before getting the check in instructions. My fault for not reading the small print but it does state there is a non refundable £500 deposit. The property will send you a private link away from the booking.com platform. This link then asks for a £700 non refundable deposit or a £50 waiver. This is not what is advertised. As a charity we couldn’t do the £700 so had to do the extra £50. Not the start you want 7 adult males booked in, please see pictures as listing clearly stated (and may still do) 7 beds, there is NO sofa bed. Contacted property upon arrival, who argued with me and asked me to send proof of the extra bed advertised, I sent them it and said they will look into it, to which I heard nothing until the day of check out. I myself had to sleep of the very uncomfortable sofa/arm chair for the 3 nights. There was a wooden chair snapped upon arrival, I took pictures to send to the owner. The garden looks lovely on the pictures, the was a huge trampoline when we arrived covering the whole grass, all the trees and bushes were overgrown. Looks nothing like the picture. If I had kids with me the trampoline would be excellent although looked very unstable and broken. But we wanted the garden space which is why we booked this place.

Awful. Turned up and no key present to access the property. Called number provided and clearly just a call centre. No help on the day and after many attempts they still haven't refunded. Avoid this property at all costs.

Awful. Turned up and no key present to access the property. Called number provided and clearly just a call centre. No help on the day and after many attempts they still haven't refunded. Avoid this property at all costs.

It was cozy and had everything we needed for our stay!

I had the best time at this spot! It’s in a nice and relaxing also was clean, comfy, and had all the basics.

Such a beautiful property! Loved the design, and the atmosphere was so relaxing.