Alcharb - Pool & City Center - Vilamoura

Location. Quietness.

2 lifts to our apt - one was put of order for a week - more pressure on one that was working.

La ubicación cerca de la Marina, el tamaño del departamento aunque viejo pero de buen tamaño.

Mi avión se demoró y me cobraron 50 Euros por late-checkin. Si hubiera sabido escojo otro lugar con código en la puerta o caja de llaves, las demoras en los vuelos están fuera de nuestro control. El internet lento y se caía frecuentemente. La persona de la limpieza nunca llegó. ofrecieron que iría un día en hospedajes de mas de 7 días como el mío pero no cumplieron! tampoco hubo cambio de ropa de cama. La regadera tiene una bañera muy resbalosa y no tiene soporte para evitar una caída. Cuidado si eres adulto mayor es un riesgo, busca en otro lado!, el extractor del baño no funcionaba.

I liked the size of the apartment, the location was very central, the kitchen facilities and electric appliances were very good. It was great to have an air fryer but it was very small even for 1 person. The washing machine was a bonus. It was nice to get a kitchen sponge, tea towels, washing up liquid hand soap & toilet paper provided.

I did not get the correct phone number to contact the staff member to meet me on my arrival. I had to email the office late on Sun evening to get a response so it was very late when I finally got into my apartment. This should never happen, with any arrival.. I had no electric power for 1 night from 9pm until about 10.30am the following morning. When I reported the issue the electricians came promptly and restored it. I was told my linen & towels would be changed on the 2nd April but it was not made clear to me thatt I had to ring the office to arrange a time for that so I did not have them changed while I was there.

Location and very clean

Air con was leaking but staff fixed it promptly. Did not like the fact you have to take your rubbish with you, but that’s probably common for apartment rental.

Apartment was lovely, large, bright and clean. Lovely large bedroom with access onto balcony, which was lovely to sit out on, it overlooked the street. Nice complex, lovely pool area, great location

The Noise from the apartment next door was SO BAD. We had 3 of the worst nights ever in any apartment. There was constant all night parties in the apartment, one night lasting until 7am. We asked the host was there anything they could do to help us but they simply said no as they only managed some apartments in the complex. Pleading for some support, the host simply provided us with the number for the local police which was something that we did not want to get involved with. Tried getting in contact with the woman who helped check us in but she unfortunately ignored our messages and did not respond until after we had checked out. Helio (I hope I have his name correct, an absolutely lovely young man) who worked on the desk for some hours in the AM was amazing help and seemed to be the only person willing to help us. He went above and beyond to try and get these people to respect the other people in the apartments. I cannot praise him enough for all his help (I hope his employers appreciate such a good employee)

Location. Great rooms