LovelyStay - Sweet Algarvian Escape

limpieza y cuidado que estaba

la cama y la ducha

Localização

Falta de ar condicionado

La localisation

Très chaud, très de bruitent , les équipements besoin d’être réparé (toilettes, machine à lave).

Apartamento simples, com os essenciais para uma estadia curta.

Durante 2 dos 3 dias na nossa estadia, o apartamento não teve água quente. Esta situação foi comunicada à empresa que gere o apartamento, sem qualquer resposta atempada. Eventualmente a situação foi resolvida, mas a empresa gestora nunca se preocupou em comunicar connosco. Obstante de múltiplas mensagens, aguardo até hoje uma justificação para o sucedido. Tive mesmo que procurar alternativa de alojamento durante este período, devido a necessidades específicas do meu familiar. Alguém desta situação deplorável, a mobília encontrava-se desgastada (armários com portas soltas e sofá esfarrapado) e sinais de humidade nas paredes da zona de estar/dormir.

La ubicacion del alojamiento

El sillon estaba con manchas, los bordes de la cama tenian salientes con el peligro de dañarte los pies, la ducha tenia demasiado cal y no salia bien el agua.

Location 10 min walk to the beach

- Very bad directions for apartment location. The indicated address takes you to an aparthotel with similar name (Mantamar) but that's not the place! We arrived at night, no one to ask, we had to call the indicated host number, but it's a call center and they actually also didn't know how to point us in the right direction.. We end up driving around the nearby streets and found the place. - The automatic check-in doesn't work! The indications said to push button 1D but nothing happened. We called again and after 40min finally someone came to open the building door - On top of that, despite the guy on the phone was always very nice and apologising, the guy that came to open the door seemed to be amused and making fun of the situation - rude! "so you can't find the button?.."... "come on you're not here for so long are you?" etc... (we did find the button the issue is: it is not working!!) - Wifi doesn't work! They give you a password, and it takes you to a oage where you have to do some top up to use it All in all very bad experience. Not coming back!

close to the beach (less than 10 minutes walk, pass cafes along the way and a place to buy a beach blanket, towel and straw hat. Room had a full size refrigerator, microwave, stove, pots & pans, silverware, FAN.

the lockbox was a nightmare. I didn't know what a lockbox was. the hallway lights go off after 1 minute, so keep your phone/flashlight close by - i made that mistake. To enter the atrium, i called the phone number. the gentleman unlocked the front door remotely. then i had to fetch the keys from the lockbox. i couldn't find anything like a lockbox (i'm thinking some kind of safe). So there are these large vanity cabinets with plumming lines in them. Hard to see, but in a small corner of the vanity cabinet for my apartment was the lockbox with sliding 4 levers for the numerical code. It's hard as hell to see the numbers (the box is mounted not straight to your eyes but sideways, you use your flashlight and camera to make sure you've got the numbers right. they line up across the center. So I had the right code, i texted a picture to the gentleman helping me on the phone. Next, you pull this lever down and it pops open (well it's supposed to). So they had to call a guy to come on-site to open the lockbox. he was nice and came pretty quickly. He struggled with entering the combination and pushing the lever to open the box, so i'm not a complete idiot. He got it open and I checked in. BRING A SMALL SCREWDRIVER TO PUSH DOWN THE LEVER IF YOU DON'T WANT TO BREAK YOUR NAILS LIKE I DID MINE. They mail keys to locals. I guess I reserved too late.