Airport Lounge - 3 Bed - 6 Persons

Location to manchester airport was fantastic.

The beds were very uncomfortable and struggled to park as someone was parked on the drive.

Location from airport was perfect.

We had to book at last minute as our flight to Krakow was turned back to Manchester. We were desperate to find accommodation and the booking process was not helpful. The phone number associated to this facility was given but no-one answered. The payment sat in pending, we were informed on email that T&Cs needed signing and payment cleared before confirming key safe number, but there was no obvious link to these. We decided to make our way to property. I requested on email that someone call me urgently, by this time I was concerned that this was a legitimate booking. However a nice lady called me to explain about T&Cs. She was very helpful. By this time it was gone 10pm when we eventually got into property. We were tired. The accommodation was clean but extremely tired. We had to pay a £399 deposit. That has been cancelled thankfully. Not the best experience unfortunately.

The only thing I liked about this apartment is that it has a decent amount of space.

I did not like this apartment at all. The oven does not work and kept tripping the fuse box. The bed was not assembled properly, which even the cleaner admitted, and it caused an accident. The Wi-Fi does not work. The heating thermostat is limited to 23°C and cannot be set higher. The outside decking is extremely slippery and unsafe. Unfortunately, many things in this house are simply dangerous or poorly maintained.

My booking was cancelled despite having paid them several weeks ago and i never knew until the saturday i was coming.

Staff was rude on the phone and did not try to resolve the problem.,

Nothing

It’s a scam

It was really neat, beautiful furnitures, very serene...

I really don't have any complaints