Apartamentos Pistolo

Su ubicacion , la amabilidad de yoli

Me sentí como en casa desde el primer momento, y Yolanda fue muy cercana y facilitadora en todo momento.

Me gustó todo.

It has a well-equipped kitchen. The host is very friendly and helpful (use Google Translate if you don't speak SPanish). It is in a quiet part of town (but Ochagavia is probably all quiet).

Upon arrival, it wasn't clear what to do to check in. There was just an open door to the ground floor and no signs. We rang the doorbell, and a teenager looked out of the first-floor window, but nothing happened afterwards. We went to the first floor, rang a doorbell there, and then the teenager finally called his mother, who arrived two minutes later. It was all rather confusing and a hassle, and some instructions on what to do upon arrival would have made things much easier. There is a microwave and an oven in the kitchen. But the microwave does not have any text around the buttons (anymore), and the oven has a second function dial instead of a time indicator. It was as if the confusion during check-in wasn't enough ... The bathroom has old-fashioned small soap bars, which mostly get thrown out after being used only a bit, which is quite old-fashioned and wasteful. We weren't sure what to do upon checkout, so we left the key in the door and sent a message through Booking. If these flaws were fixed and communication improved, it would be a much better experience.

Very comfortable apartment in the centre of the wonderful village of Ochagavia. Our host, Yolanda was brilliant, and made us feel very welcome. Everything very clean and tidy. Would definitely return.

Couldn't find any faults

Comfy apartment. Great host. Discount at local hotel for food....where the food was extremely good and very short walk from apartment. Traditional building.

It would have helped us for check in information to have been provided via Booking.com. I don't know if this is always the case, but our check-in was a short walk across the river at the hotel nearby. Not a problem at all, very close and very efficient, but would have helped to be able to go straight there. I only mention to be helpful I hope.