Polo Royale Waterfront Luxury Apt - 3 terraces and pool

Everything

Great location! Excellent facilities! Friendly staff!

Pool was not ready to use needed maintenance intervention!

Location, very comfortable. The owner and maintenance staff very responsive

Cot and high chair booked were not at the property but were delivered quickly when the oversight was raised The facilities provided are very extensive but a few of them needed attention and a bit of TLC. For example, crockery and glasses all mismatched. Toaster and kettle were faulty and the oven readings were largely erased so we had some fun guessing temperature and oven settings! I would like to emphasise these issues were minor and didn’t stop us having a great time and we were grateful for Piero’s responsive help.

Accommodation as a whole was great, really comfortable and clean Very well equipped throughout but especially the kitchen. Plenty of storage Host was the most responsive host I've ever dealt with. Replying within (literally) seconds to any messages/queries and always very pleasant.

Pool wasn't useable (admittedly it was the end of October so not really the season but kids being kids....) There was water leaking into the apartment during very heavy rain and quickly pooling on the floor in one of the rooms.

N/A

Previous occupants had left flat dirty and cleaners hadn’t done the cleaning up of flat. This was all resolved after the hosts organised for it to be cleaned whilst we had dinner.

The location in Soto is perfect and on the canal...it was super spacious and immaculate! The owner was super friendly and very accommodating! This apartment is great for visitors and would defiantly use them again as location is perfect in Soto close to port and restaurants.

The only niggles I could really say was possibly new shower heads as pressure is low and the there isn't much sun on the terraces especially by the pool.

Great location, all areas easily accessible by foot.