Llys Celyn - Holly Farm

Everything. It was like home from home. We requested 1 bedroom and got 2 plus a bathroom and an en-suite. Good location as it was a 5-minute walk from the beach. Easy to walk into the town. Would definitely stay again.

The only issues we had were that the temperature of the showers was too hot and difficult to turn down, and the shower head in the en-suite could be bigger.

Perfect location. Property is on the level with a short walk to sea front and amenities.

Location and the apartment had plenty of room.

Loved it all,nothing not to like,it was perfect for a weekend break,liked to have stayed longer.

Good afternoon We booked this property last week for 2 days but on arrival had been moved to Ty Belgrave on the sea front which was a fabulous apartment, very modern and finished to a high standard however the reason why we decided to book llys celyn was due to the use of the hot tub either-wise would have stayed somewhere cheaper in Aberystwyth which we frequent quite regularly… Having mentioned the hot tub on arrival of picking up the keys we were informed that there was one available to use at Ty belgrave with the adjacent hotel It became quite apparent though that the hot tub was for shared use with several men going in at the same time on a few occasions which was quite off putting for my wife and I as was visible from the bedroom window therefore we didn’t get to use what we were looking forward to relaxing in over the 2 day stay!! As mentioned Ty Belgrave was really nice but felt let down sadly Kind Regards

Can't comment on Llys Celyn. SEE BELOW Some few positives for FOUR SEASONS HOTEL •Good position. •Bed comfortable.  •Breakfast included.

Did not get the apartment we booked ages ago. Was told it was because it was a busy weekend?!?! Offered a room Four Seasons Hotel. I gather they own both. They called it an apartment. Was not  nearly the same quality as what we think we booked (will never know!) So avoid booking LLYS CELYN as you might not get it, despite booking confirmations. Four Seasons Hotel wanted to charge us same amount. We ended up paying less, as appropriate as it was such an inferior "apartment".  Manager said we got a good discount. (so don't give them a bad review 🤔!)I Suspect there was not really a discount on the room we got - (maybe paid same or more than I would have if had just booked what we ended up with). I also suspect that they could get more money for the room we had booked, being a peak weekend with uni freshers starting. What we were given: Four Seasons Hotel Small "apartment, no dining table/eating area (like we had booked). Awful couch, opposite kitchenette, tv beside couch, 90°, up high.  ( how does one watch it?) Couch uncomfortable. We had booked an apartment with a washing machine, altho management told us LLYS CELYN didn't have one. If not, why was it advertised with one? Llys CELYN has 2 bathrooms, good kitchen, eating area, 3 couches , coffee tables etc What we got was awful. Many other issues with apartment that we got. •No heating on, they kindly gave us a portable heater. Took ages to get- the first one didn't work! •Internet didn't work except for the last 30 mins of our stay. •As I waited for a heater to be found, many guests came to reception with issues. I heard them complain about no Internet. I heard them complain about no towels. We had towels!!  But when we moved the towels off our bed to go to bed, discovered that they were damp. •They should change the hotel name to Faulty Towers. •I couldn't recommend the Four Seasons Hotel •Look elsewhere!

The apartment was modern and comfortable and within walking distance of the beach.

There was no WiFi available during our entire stay. On arrival Friday night we advised the Four Seasons Hotel where we picked up the keys (we stayed in the Edleston House) this was the case. They advised they would have someone look at it. It wasn't working Saturday morning and we spent most of the morning endeavoring to connect at the Four Seasons Hotel which also wasn't connecting. That afternoon at 3.30pm we returned to the hotel and they were then blaming BT for the WiFi problem at Edleston House, and advised it would be fixed in a few days. Interestingly other properties in the town had no such problem. The Hotel then offered us a room in another property at 4pm but we were leaving first thing Sunday and refused to pack up everything and move for the sake of a few hours. On checkout I spoke to the owner via phone who was rude and arrogant when I asked for some compensation after paying the full top rate for the apartment and not receiving what we paid for. His abusive tone suggesting it wasn't his fault and we were getting no compensation from him was appalling. We are in business' and needed Wifi daily to communicate with Australia. We would not recommend anyone stay with these unprofessional operators. Plus no cleaning products in the apartment, no tea towels nor sponges, plus no teabags. The parking at the rear is very tight and insufficient. In in all a very unpleasant and unsatisfactory experience. Finally trying to find a place to eat on Friday night at 7.30pm was impossible! We thus ate in both Friday and Saturday night.