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8.3 / 10 Guest Rating

The Pinnacles Suites & Townhomes

9885 Pinnacles Road, Silver Star, ca

The Pinnacles Suites & Townhomes - main view

About the Property

Ski-in, Ski-out Access
Experience the ultimate convenience with direct access to the slopes at The Pinnacles Suites & Townhomes. Enjoy a seamless skiing experience right from your doorstep.

Luxurious Amenities
Indulge in modern comforts with a private hot tub, BBQ facilities, and a spacious living room with a flat-screen TV in each apartment. Relax on your own patio or balcony after a day of adventure.

Convenient Location
Located just a 5-minute walk from Silver Star Village, our pet-friendly hotel offers the perfect blend of serenity and accessibility. Explore nearby hiking trails or take a short drive to the city of Vernon.

Book your stay at The Pinnacles Suites & Townhomes now to elevate your mountain getaway!

Facilities & Amenities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Fax/photocopying
Hot tub/Jacuzzi

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform The Pinnacles Suites & Townhomes in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please note there is no housekeeping or towel change for stays of 2 nights or less. Please note that a maximum of two pets are allowed in most units. Extra charges do apply. All suites and townhomes have an additional housekeeping fee charged on top of the room rate. Each housekeeping fee is specific to the booked suite. Please contact The Pinnacles Suites & Townhomes for more information.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent32 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

S
SandracaCA
Verified booking
family with young children
Standard Room
Stayed in Mar 17, 2025

"Superb"

9.0
Helpful?
L
LeeusUS
Verified booking
solo traveller
Standard Room
Stayed in Mar 10, 2025

"Great ski area, good lodging."

10.0

Keys were waiting for me on the desk.

Helpful?
I
IrinacaCA
Verified booking
young couple
Standard Room
Stayed in Feb 16, 2025

"Very good"

8.0
Helpful?
M
MartinecaCA
Verified booking
family with young children
Standard Room
Stayed in Feb 7, 2025

"Awesome, fresh powder and a bluebird day on the mountain"

8.0

Really enjoyed the location, the grandchildren had a ball with the sled and saucer in the backyard. A hit after skiing. Comfy relaxed space.

The pillows were enormous, made for an interrupted sleep to get used to with no alternative. A few glasses were chipped and need to be replaced. As a family would have appreciated a juice jug and soup laden. Did not dampened our great stay!!

Helpful?
L
LizauAU
Verified booking
group
Standard Room
Stayed in Jan 31, 2025

"We thoroughly enjoyed our visit to the Pinnacles 25"

9.0

Views from the property Location

Pillows too big

Helpful?
S
SanjayacaCA
Verified booking
family with young children
Standard Room
Stayed in Jul 4, 2024

"Need to improve the Customer Service Level"

6.0

This property offers a superb location in a beautifully maintained, clean house. The kitchen is impressively stocked with all the necessary equipment and is well-organized. Situated in a picturesque environment, it's conveniently close to additional entertainment facilities at the Village area, just a short 200-meter walk away. Ideal for those seeking both comfort and convenience in a charming setting.

My experience was marred by significant issues with the staff and amenities. Despite clear instructions, there was a frustrating lack of coordination during the payment process, exacerbated by unhelpful responses from the resort manager, Olivia. The resort Manager was rude and stated that booking.com doesn't have any control over the payment and they need the payment 4 days prior to the arrival date. As I have been dealing with booking.com for over 8 years and never had a problem with the payment. As if booking.com mentioned the payment at the property, it is always honoured. Moreover I informed them about splitting payment through 2 cards and they did not follow my instructions at all Despite booking a "Three Bedroom Townhouse Hot tub" specifically for this amenity, I was disappointed to find it unavailable, with explanations provided only after payment was made. Requests to rectify these issues were met with excuses about management absence, reflecting poor customer service standards. While minor hiccups like a BBQ problem were inconsequential, the overall lack of proactive communication and resolution from staff leaves much to be desired

Helpful?
P
PetercaCA
Verified booking
young couple
Standard Room
Stayed in Mar 8, 2024

"Superb"

9.0
Helpful?
K
KalincaCA
Verified booking
family with young children
Standard Room
Stayed in Feb 21, 2024

"Very good"

8.0
Helpful?
S
SandracaCA
Verified booking
family with young children
Standard Room
Stayed in Feb 21, 2024

"Very good"

8.0
Helpful?
K
KristicaCA
Verified booking
family with young children
Standard Room
Stayed in Feb 5, 2024

"Exceptional"

10.0
Helpful?