Victory House

great arrangements, the flat has brilliant space, it’s clean and bright, there’s plenty of hot water, great pressure in the shower, and the flat is well equipped

nothing significant - a couple of minor maintenance items which were reported and I’m sure the owner will attend to quickly.

quite a spacious living/dining room. well equipped Kitchen.

floor tiles cracked/broken loose, sharp marks in the bath, heavy dust on fan and dirty windows. broken/damaged sofas loose heating system cylinder in cupboard.

location is good for Peppa Pig world but property definitely not suitable for young children

The property smelt terrible and air fresheners could not mask the smell and this ruined our stay. The property manager arrived promptly with air fresheners but this did not suffice - we were not offered alternative accommodation so did not assume this was available. Had we been aware we’d have moved promptly. Another major issue was the furniture is not attached to wall, which we understand aids cleaning BUT a unit fell on my daughter when she opened the top draw - thankfully my mother was assisting her and caught the unit and we rushed to then assist as it was heavy and had hit her - could have been very serious if no one was with my daughter at the time. The flat is looking tired with unit doors not fully attached in the kitchen or the smaller bedroom. Extremely disappointing given the cost and whilst the owner said the smell is not common it is of note there were already air fresheners everywhere suggesting this has been a problem previously. Another flat owner suggested the smell came from Flat 10, but the owner denies this so not sure how big an issue this is but we would definitely not stay again as it was unbearable.

roomy. cooking facilities and washer dryer. Close to shops for food etc. Convenient for driving to Southampton and day trips.

Parking not always available close to building. Small issue with maintenance- repair needed to strip securing tiles in kitchen area. No lift.

Over all the apartment was lovely. Very spacious and comfortable. The hosts checked in and had great communication. The beds were super comfy and the apartment was clean and smelt very fresh.

The facilities list stated there were board games and books available for children, but there were none in the apartment. I asked for a double room and a twin but was given two twin rooms instead.

Place could have done with a clean , dirty floors and rubbish under the beds . Dishes and fridge were dirty . Sofas worn out , couldn’t pull the blinds up due to cords being broken . Close to the high street so gets very noisy .