Ferienwohnung Wasserkunst 2

Eine sehr schöne Wohnung mit allem was man braucht. Wir haben uns sehr wohlgefühlt.

Falsche Angaben zur Adresse .Sehr dreckige Wohnung ,vieles in an der Wohnung war leider nicht sauber oder funktionierte nicht richtig.

Kurz gesagt. Alles! Die Einrichtung war perfekt und der Gastgeber ebenfalls.

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Lage im Harz. Alle Orte die wir besucht hatten waren in der Umgebung.

Alle Rauchmelder waren demontiert. Ich finde ein no go in der heutigen Zeit.

Sauberkeit

Meine Buchung liegt jetzt etwa 3 Wochen zurück. Nach mehrfacher Aufforderung habe ich bis jetzt keine Rechnung vom Vermieter erhalten. Diese brauche ich aber um die Kosten bei meinem Firma abzurechnen!!!

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That’s the most terrible reservation in my life! Owner of apartments is liar. In my reservation on Booking it is signed that cost of living in this apartment includes taxes but when I arrived owner told that I should also pay by cash additional tourist tax 10,40€ and gave me filling form. I told him that cost of living includes taxes but he answered that no. It was strange but not a problem. When I left apartment I forgot about tax and filling form and wrote message in application Booking to him about it and asked bank details for payment. But in an hour I’ve gotten a claim on Booking that I stole towels and must pay 24€ (these 3 old towels even can’t cost it). It’s an absolute lie. I was really shocked by it. I called to Booking customers service and told about all this situation and that it’s ridiculous to steal towels as I use Booking really often and don’t need any troubles and I’m sure that this fake claim based only on issue with tax. Support manager told that this tax should be included in price or at least written in reservation details but it wasn’t there and he promised to give feedback on resolving this issue. Then I had mailing with owner of apartment in Booking app and it’s clear that his claim about stealing towels is a false and he just want me to pay tax (but I wasn’t against it from begging and asked bank details first). You can see attached the screenshots of our mailing in order to understand how terrible treatment of owner was and his claim is a fake.

I liked the big space of the apartment. And very comfortable bed.

Utensils were not nonstick material.

Spacious apartment for two of us, easy to check-in/out and get all we need even within walking distance.

Little leakage in the shower area.