Apartement Springwood By LiviRooms Tangerang

I rented apartment for 3 they gave me studio for one person

Information in website different than what I received Booking apartment received studio

Room is located on 23rd floor so it is very quiet.

The room is not really clean, spider webs are everywhere, huge mold on walls. AC is leaking, we had to put a pot below it. Swimming pool was closed, we got no info from a host about it even when a day before arrival I informed that we want to use it. If we had known in advance, we would have booked something closer to the airport. Host said she didn't know pool is closed due to renovation, but who should know it if not the owner of the flat then, right? Initially we wanted to extend check out until the afternoon due to late flight, but as the offer was not really what we booked we decided we will not pay extra for anything. As per negotiatons host allowed us to extend out stay without fee until 3 pm. We feel like the price was definitelly not worth it and the service not complete (we paid for an apartament with swimming pool...). There are for sure better places to stay.

Nobody expected us. Wasn't allowed to enter the building from the parking garage. I had to call a number for the keys (not specified) to encounter someone who couldn't speak English. Pool was closed. It was actually an apartment rented out by the owner in a private building. It should be advertised on AirBnB instead of Booking.com Can't take the elevator up or down without having the key to the apartment. There are definitely better places to stay for the same prince in Jakarta. Search further.

Nice confortable flat with a good terrasse and view.

Was a bad smell in the flat.

the facilities, easy access