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8.1 / 10 Guest Rating

KEEN Suites-Riverson

B1-6-03 Jalan Riverson 1, Kota Kinabalu, my

KEEN Suites-Riverson - main view

About the Property

Luxurious Accommodation with a View

Convenient Amenities

Nearby Attractions

To secure your stay at the exquisite KEEN Suites-Riverson in Kota Kinabalu, book now for a memorable experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Terrace
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.1
Excellent150 verified reviews
AI Summary

Guests highly rate the responsive service and frequently praise the good location.

Categories

Cleanliness7.1
Service9.1
Location9.1
Room Quality6.6
Amenities8.1
Value for Money7.6
Food and Beverage8.6
Overall Experience8.6

Select topics to read reviews

S
SoonbnBN
Verified booking
family with young children
Standard Room
Stayed in Aug 16, 2024

"Talk to us, please!"

4.0

The location is fantastic. Easy access to restaurants and shops for shopping.

Agent too difficult to locate. Prefer agents could speak with guests over the phone, not trying to expect all the guests to read the long instructional text all the time.

Helpful?
N
NmzbnBN
Verified booking
family with young children
Standard Room
Stayed in Aug 11, 2024

"Pleasant"

6.0
Helpful?
A
AbumyMY
Verified booking
with friends
Standard Room
Stayed in Jul 16, 2024

"Good"

7.0

The view

To park the car.....so many steps ..and you have to take the ticket..and go out and go back in and scancard...and you have to go through a few taps to get to the basement... And repeat the process to return the key

Helpful?
I
IsaacmyMY
Verified booking
family with young children
Standard Room
Stayed in Jul 13, 2024

"Good"

7.0
Helpful?
A
AhmedmyMY
Verified booking
young couple
Standard Room
Stayed in Jul 12, 2024

"Can b improved with reception at t lobby"

5.0

Location

Check in process

Helpful?
K
KathymyMY
Verified booking
family with young children
Standard Room
Stayed in Jun 12, 2024

"Very good"

8.0

Nice spacious condo. Convenient location.

Airplanes landing very nearby, but less frequent at night.

Helpful?
C
ChylessiamyMY
Verified booking
family with young children
Standard Room
Stayed in Jun 7, 2024

"Exceptional"

10.0

Overall is excellent

Helpful?
A
AdiibbnBN
Verified booking
with friends
Standard Room
Stayed in Jun 7, 2024

"Very good"

8.0
Helpful?
B
BenedictmyMY
Verified booking
young couple
Standard Room
Stayed in Jun 3, 2024

"Very good"

8.0
Helpful?
O
OngmyMY
Verified booking
review category business travellers
Standard Room
Stayed in May 27, 2024

"Bad"

1.0

Unfortunately none

We were given the keys without the parking card because the operator did not check when the previous guest checked out, and it was never provided until we left. We were told to pay and claim from them where refund will be 7-14 working days. We checked in 1hr47m after check in time only to find the unit was just been cleaned because the bathroom was very wet. Please inform future guests that operator does not provide any basic amenities like shampoo, shower cream. They are strict with check in and out time (3pm/12pm) giving them 3 hours to get the units ready but they failed us. Overall it's the operator's service that spoiled our stay.

Helpful?