Moreton View

This property is in a great location. It is a good size for a family of 6-8.

The lounge was filthy - like it has never been cleaned. The property was surface level cleaned but otherwise dirty. Mouldy air con. Dust and dirt around.

Nothing. Poor experience. Ray Whites response when advising of poor experience; "Cockroaches are normal in the house", "We don't clean the sheets so can't do anything about that", "Safe travels". No offer of refund (partial or full), no empathy or consideration. Disgusting.

1. Another person was staying downstairs (same property) Not mentioned anywhere, and shocking surprise for the price of a "house to yourself" 2. Parking issues due to the above, (can't sleep 8 with 2 cars not being able to park in property) 3. Booked for 7 people, only prepared for 6. No early check-in - no response from agent. Declared as dog friendly but property isn't fenced, nowhere to secure dog (had to tie up with leash). 4. The 2x Single beds had used sheets / blankets & pillow cases filled with blood stains, dirt stains and terrible odour (Still creased from previous people). Pillows smelt terribly like sweat and were put aside. 5. Kids took bath and were covered in dog hair and dirt, once we noticed this we pulled them straight out! (Bathtub not cleaned after previous guests used to bath dog) 6. Several episodes of cockroach attacks - during shower, evening meal, sleep - to the point we slept in our cars. Not let in by us (We were very cautious and left no interior lights on when leaving the home). But out of drains / cupboards, baby cockroaches were everywhere throughout the home 7. When preparing tea in evening several small cockroaches and 1 large ran out of cutlery draw / kettle cabinet. 8. The level of dust, cobwebs etc caused my 60 year old mother to have an asthma attack (the house looks as though it's had a quick sweep through around every obstacle but never vacuumed / dusted. Cobwebs and mould build up everywhere 9. Showers not possible due to mould build up / amount of cockroaches that ran out of drain when turned on 10. Lost 1 DAY and 1 NIGHT on the island due to this terrible experience and needing to leave after 1 night. In addition had to pay an additional $30 per vehicle to re-book ferry. 11. Whole family was covered in bed bug bites on return home and had to was / dis-infect EVERYTHING.