Serena Solvista - Los Cristianos

Room was great and plenty of kitchen tools

My partner & I spent two wonderful weeks at Castle Harbour in Tenerife, and I couldn't be more pleased with my experience. The apartment was fantastic—spacious and fully equipped, especially the kitchen, which made cooking a breeze. The comfortable living room was perfect for relaxing after a day of exploring, and the large balcony offered breathtaking views of Los Christianos, the sea and mountains. The bedroom was cozy and ideal for two people, ensuring a restful night's sleep. One of the highlights was the location; it was only a 20-minute walk to Los Cristianos beach, allowing us to enjoy the stunning coastline with ease. Upon our arrival, the owner, Stan, was incredibly welcoming. He met us at reception and took the time to show us around the apartment, which made settling in feel effortless. Overall, Castle Harbour provided us with the perfect accommodation for our stay, and I would highly recommend it to anyone looking for a relaxing getaway in Tenerife!

There was nothing I didn’t like

Lovely apartment for 2x people. Comfy bed. Nice bathroom and functional kitchen with all you need for making breakfast/meals etc. Had a slight problem with the water draining away from the kitchen sink ,but was very quickly rectified 👍. Nice big balcony with late afternoon sun. And a pool that doesn't take your breath away when you get in . Nice pool bar with friendly staff and lovely snacks/meals.

The location is slightly out of town and is a downhill walk there,but an uphill walk back! Or a taxi,there are loads of them,so not a major issue. And the dressing table lighting could be improved (said my wife).Also not a major issue.

Great balcony, well equipped kitchen, comfy bed and good shower. Quiet location out of busy centre. Good location for the buses out of Los Cristianos.

It was very hot when I was there and the ceiling fans and portable fan were only just enough to make it cool enough to sleep. Los Cristianos - only picked it due to ferry to La Gomera.

The apartment is modern and nicely decorated, with a good view from the balcony. The kitchen has everything needed to cook. The complex is nice, with a good on-site pool bar and restaurant. Bed are comfortable, curtains ensure sleeping areas are dark, and a good quality smart TV is provided.

Firstly, clearer check-in instructions would be a help. We called a number supplied by the property to check in, as no mention was made to the 24 hour on site reception. There was also no need for the €20 late check-in fee. There is a €2 per day or €10 per week fee for sun loungers by the pool, although this isn't an issue and ensures there are always free beds by the pool, this should be disclosed in the property information prior to booking. There is no air conditioning, making the property uncomfortable to sleep in during warmer weather. Information regarding possible portable air conditioning hire would be welcome, as would clearer information regarding facilities such as fans in the room prior to booking. While the pre-booking information stated a €300 euro damage deposit, the property messaged to say there would be a €500 euro deposit, while this was quickly altered to €300 when queried, I think this is something that needs to be altered as other reviews mention the same issue. This was quickly returned on leaving the property, although a €14 ish admin fee was taken by PayPal, this was blamed on us sending it in the wrong way, although we were never told that there could be a wrong way. Addressing some of these issues would have made aspects of our stay smoother and more comfortable, but they didn't prevent us from enjoying our stay.

The apartment was nice and clean. Location was great around lots of restaurants and bars. Bus stop 2 minute walk downhill. Fully functioning kitchen with lots of equipment. Massive balcony area with table, chairs and loungers. Best part of the apartment. Smart TV with Netflix, Prime, YouTube etc. Pool and restaurant/bar onsite. Host was friendly and helpful. Multiple supermarkets within 5/10 min walk. In touristic area.

A few negatives for us were that - There is no air conditioning and no outside windows in the bedroom which can make sleeping and the bedroom very uncomfortable as it is very hard to cool down. There is a security deposit that isn’t easily seen on the booking.com website / app of €300. So may be a surprise if you book and don’t expect the deposit. Although, we didn’t expect the deposit when we booked. The host messaged us right away to tell us there was one but asked for €500 but in property policy on booking.com it is listed €300. The deposit was returned promptly when checking out. You have to pay for loungers (€2 per day) and umbrellas (€2 per day) which wasn’t listed on the apartment listing. If you are older you may struggle with walking up and down the hill as it is quite an incline from beach and some busier areas.

Apartment very clean and beautifully decorated. Lovely shower, fully equipped with everything you need, lovely big balcony that caught the afternoon sun, perfect for relaxing after day at pool/beach. Pool heated and a nice pool side bar/restaurant that was reasonably priced and nice food.

Only cool where ceiling fans that just moved hot air around. Sun loungers on balcony well past their sell by date and need replacing. Would not be suitable for people with limited mobility unless they hired a scooter as it is hilly.

What can I say.....it was perfect. The apartment was excellent, modern, clean and comfortable...

Can't say there was nothing we didn't like...