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7.9 / 10 Guest Rating

La Residencia

La Residencia Condos, depto 108, Calle 38 Norte, Gonzalo Guerrero, Playa del Carmen, Quintana Roo, Playa del Carmen, mx

La Residencia - main view

About the Property

Central Location
Located in the heart of Playa del Carmen, La Residencia offers a convenient stay just steps away from the beautiful Playa del Carmen Beach and Playacar Beach.

Modern Amenities
Enjoy free WiFi, air conditioning, and a rooftop pool with stunning city views in each unit. The well-equipped kitchenette and private entrance provide a comfortable and relaxing experience for guests.

Nearby Attractions
With dining options, ADO International Bus Station, and activities like cycling nearby, La Residencia is the perfect choice for travelers looking to explore and experience the vibrant city of Playa del Carmen.

Book your stay at La Residencia now for a memorable and enjoyable vacation experience!

Facilities & Amenities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.9
Very Good8 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

J
JessicausUS
Verified booking
young couple
Standard Room
Stayed in Nov 9, 2024

"Superb"

9.0
Helpful?
R
RobertausUS
Verified booking
young couple
Standard Room
Stayed in Mar 18, 2024

"Gift bottles of wine are a nice touch but not allowing guests to gain entrance to the room a little earlier than checkin"

5.0

Staff was extremely pleasant & incredibly helpful! Nefty was the very best in every aspect!!! She should get a big raise for everything she does to acclimate & accommodate the guests.

Blue Buddha is an extremely dark accommodation!!! The unit was clean enough but became unacceptable & uncomfortable when bath & pool towels never dried out for the entire stay since there is NO patio to dry things. Using wet towels after showering isn’t very sanitary. There is absolutely NO light entering this unit.

Helpful?
A
AnonymoususUS
Verified booking
family with young children
Standard Room
Stayed in Sep 7, 2023

"Pleasant"

9.0

Location , decoration , comfortable and the views from the swimming pool.

Lack of air condition in the common areas

Helpful?
T
ThomasusUS
Verified booking
solo traveller
Standard Room
Stayed in May 24, 2023

"I will return to LaResidencia."

9.0

the location and the rooftop pool

the room needs more light fixtures since there is no natural light from outside and the decor is quite dark. it would also help if the loose floor boards were screwed down tightly.

Helpful?
A
AndrewgbGB
Verified booking
solo traveller
Standard Room
Stayed in Feb 10, 2023

"Superb"

9.0

Location was perfect. Better end of PDC. Decor was nice. Good facilities for price. Great food and bar outside accommodation. Quiet.

needed minor maintence.

Helpful?
T
ToreycaCA
Verified booking
solo traveller
Standard Room
Stayed in Feb 6, 2023

"Relaxing but still close to 5th, the beach, & food options. Needs better ventilation & cleaning."

6.0

Loved how close it was to the beach and that you're close to the action in terms of restaurants, markets, etc. The roof top patio was great to sit on and relax. They even had large outdoor beds for lounging. Enjoyed the balcony and view of lush trees. Wifi was excellent. Bonus there was TV and some streaming services (for when it rained). Close to a grocery store. Other guests were friendly and respectful.

The price was significantly more than I expected when booking through booking.com First off, the price switch from CAD to USD when I went to checkout (I hadn't realized the currency changed). I saw the price, and read "plus taxes and fees", so when I went to check out I wasn't surprised to see the price increase slightly. But what was not clear - was that the price (with taxes +) was showing in USD, even though I had selected CAD and was viewing CAD pricing when I selected the hotel. I only discover the conversion/ change when I saw my bank account showed over $300 (when I had read "$200 all in.") Then on top of that, at the final booking the site showed that I would be refunded $23 when I arrived at the hotel, so the price read $200, but the site said I'd be charged $223 then be refunded that extra amount- and I never was refunded. $23 normally wouldn't matter much, but when I realized the price, and this extra unexplained fee were in USD it meant I was now out of my budget for the hotel. Overall the place was musty and damp. Nothing dried. There was a large creaky floor board that was annoying. There were blood stains on the sheets - looked washed, but still wish they were cleaned better. The shower needed a more thorough clean also. The roof top pools were slimy and had no running water / no jets. There was toilet paper in one of the pools. The hot tubs didn't seem usable either. The dish rack was moldy and the dish wear / cupboards smelt.

Helpful?
M
MickcaCA
Verified booking
family with young children
Standard Room
Stayed in Feb 3, 2023

"Pleasant"

6.0

The pillows were dirty and stained

Helpful?
D
DursuncaCA
Verified booking
young couple
Standard Room
Stayed in Dec 2, 2022

"Exceptional"

10.0
Helpful?