2BR Flat by Metro w/ Free Parking by LovelyStay

Very well situated. A lot of transportation options nearby, perfect to get around. Very big apartment, well equipped and the garage is a big plus. The hosts also seemed very approachable and interested in the well being of whoever stays there.

The noise. The metro line and big avenue right in front are very noisy, and the apartment doesn't have a/c, so in warm days you really gotta have the windows open for ventilation, which makes it unbearable with the noise. Metro (above ground) passing every five minutes, cars, loud motos, people screaming... just impossible, specially at night. We had a lot of trouble with falling asleep.

Tudo impecável, limpo e bem organizado

Nada, tudo impecável

The house is very well located, less than 10 minutes walking to the metro station, right in front of a supermarket, and close to El Corte Inglés, as well as some shops and restaurants. The beds and the sofa were comfortable, the shower had good pressure and consistent hot water, and the property offers parking, which was very convenient for us since we had a rental car. The staff were quick to respond to our messages. We arrived for check-in in the middle of the night and had to go to the office to collect the keys. This was not a problem for us because we had a car. In fact, a friendly staff member was waiting for us when we arrived, which we appreciated.

Unfortunately, our stay was very disappointing, mainly due to the cleanliness of the property. Under the beds, there was a lot of dust and old trash, probably left by previous guests. Both bathtubs were dirty, with the sealing rubber and silicone moldy and very unpleasant. The bathroom cabinets were dirty both inside and out. When we arrived, it was impossible to walk barefoot because the floor was filthy and sticky. I was also disappointed by the lack of basic amenities. There were no floor cloths, kitchen towels, or even basic cleaning products to maintain hygiene during our stay, in the house and specially in the bathrooms, not even a multi-purpose cleaner, even after we asked for it. There were only two small, poor-quality toilet paper rolls provided for four people staying five days. They also left just a small starter kit: a single new dish sponge, one small garbage bag, and a tiny multi-use kitchen cloth. There was only one laundry detergent pod and one dishwasher pod, which were poorly stored in a place we couldn’t find until we contacted Lovely Stay. The staff explained that these small quantities were intended to cover only the first day. The house was dirty when we arrived, and we had no cleaning supplies to address it ourselves unless we purchased them, which is not something we expected to do on our holidays. The apartment was advertised as "fully equipped," but it lacked many basic items: no wooden or silicone spoons, no sharp knives (only a dull bread knife and butter knives), no containers for storing food, and no proper cookware, only one stainless steel pan that food stuck to and was difficult to clean. The kettle was dirty, rusty, and unusable. The washing machine had a broken internal plastic part that exposed sharp metal edges, making it unsafe to use, as it could damage our clothes. The kitchen extractor fan was not working, which made cooking difficult as the kitchen quickly filled with smoke.

Location near the metro, quiet rooms.

The welcome was only a key handover, that could have been done with a box on a less rude maner. Not all kitchen basics are available. Only 3 pillows for 4 visitors. A deep cleaning would be nice. Lights witches and walls are dirty

Ubication.

Spacious, clean, like a home from home, close to the metro

Lacked a few utensils but other than that, nothing! :)