Queen's House Cefalù

It was really convenient with all the facilities🤩. It was also really close to the station and beach😁.

But a lil far from the center(I felt a lil isolated)😅.The hot water in the shower is not stable, sometimes it will suddenly switch to cold water🥶. If you lil to much electricity the power might went out(like kettle and oven at the same time)🤔.

Great location and facilities.

Difficult check in due to the owner being unable to open the door. This as you can imagine made it quite difficult for a weary traveler to get into his accomodation. When i finally got in, by the grace of a nice local, i was inadvertently called stupid by the owner. 🤦, even if this wasn't international it sure wasn't what i'd expected. Additionally upon checkout you will be asked to leave 20 euro for sheets and towels??? This left me very confused as to what i payed for when i booket the accommodation to begin with.

Help from booking

I don't understand the positive reviews about this place. Communication with the owner only via WhatsApp. The lady couldn’t talk until 5 p.m. because she works at the cash register. After arrival we had to get to the staircase and the key box by calling the neighbors! Many bad things inside: wifi didn't work, dirty bathroom rug, broken coffee kettle, clouds of dust under the bed, terrifying stench of natural gas. At the end the lady demanded 20 euros for one sheet for 2 people and a tablecloth on the table, to my objection that it should be included in the price because it artificially lowers the cost of the room on booking, the situation becomed unpleasant and the lady (real drama-queen) started writing that it is my fault that i can’t read carefully and she has nothing to blame (but in the same time broken wifi wasn’t a reason to lower the price). Moreover she demanded to take my trash with Me outside (hopefully she didn’t demand to wash the floor or toilet). The case was sent to booking and they hopefully helped me. Be awared from that hell!

The apartment is nice and perfect located to reach the center and the sea.

Laura, is the rudest and less courteous host that I ever met in all my trips. Let’s start saying that she didn’t send the instructions on how to make the check in because she was waiting me to call her…never heard about that. Always angry and rude in all the communications…when I asked for what were needed the 20 euros she explained (always in a rude way) it was for the laundry of 4 towels and 1 linen, even if in booking is not specified it is for laundry…it seems more the price to buy them. In the apartment there was not a single bottle of water or a shampoo or shower products. This is really a sign of a bad host.

Loved the location and the place was clean and well stocked with everything except toilet paper which we only got one roll and had to buy more.

The owner was a bit abrupt. She seemed to be in a bad mood. We made a mistake one day and locked a door we weren't supposed to and she was very harsh with us on the phone and expected us to come back to Cefalu from a Palermo tour because she didn't have a spare key to.open it for the other guests. We felt terrible but she should have a spare key.

location was fantastic.

bed was difficult to get to especially for elderly people!

Very comfortable flat, conveniently located 10 minutes by foot from the historic center. Kitchen: fully equipped. Balcony: spacious, overlooking the inner yard. WiFi: stable, fast. Bathroom: spacious, good hot water supply. AC: works perfect, including in the heating mode if you come in winter. Design: tasteful, nice colors. Neighbourhood: right next to the railway station, a big grocery shop round the corner, walking distance to beaches, restaurants and main sights.

Check-in could have been a little easier, but this didn't spoil the overall impression. Linen/towels are charged separately in cash on check-out (€15).