Aparta-Hotel CASA REAL Apartamentos

The location of the property is ideal, and some of the facilities, such as the kitchen and the TV with Netflix above the bed were handy. The property manager was friendly and made it easy for us to check-in.

The property advertises the hot tub as the standout feature of the apartment and it was the main reason we booked. We were told on arrival that it was undergoing some maintenance, which we should have been advised of much earlier. It was immaterial anyway, as the water was lukewarm and would have taken an hour to slowly fill the large tub - by which time it would have been completely cold. Essentially it was unusable as a hot tub, and we were very disappointed. Also, it may have been the season, but one corner of the apartment had a lot of little flies in it. They looked and moved like mosquitos, although possibly not as we weren't bitten. I feel a little bad for writing this given how friendly the on-site gentleman was, but this was our experience.

The staff were great. Manuel was very helpful.

The room needs a deep clean.

Great Location! Hard to find at first.

The rooms has everything you need. This location is great. El hotel es céntrico puedes caminar al malecon y muchos lugares hermosos

The location is great..right across from the plaza The hosts are very nice

I loved the fact that is was within walking distance to restaurants, the Mercado, Lake Chapala and even the church. The host, la Sra. Mary, was very friendly, always making sure everything was okay or if I needed everything.

There wasn’t anything I didn’t like.

Very convenient location for walking the Malecon, and close to good restaurants. Bed was comfortable, shower was hot. And really appreciated the coffee maker (but I felt the need to wash it first). Host was very attentive and helpful. Very quiet, despite being on busy street.

Could probably use a good deep cleaning, but it wasn't really dirty, either. Construction nearby probably added to the dust in the air, so collected on surfaces.