Ikal Mexican Modern 150MB Fiber WiFi

The hosts are great. Booking, check-in, and check-out processes went smoothly. The apartment was great, comfortable, clean, light, and fairly equipped. Parking in front was a great plus. The location is basically okay, but next to the building was a construction site, which sometimes generated noise and dust.

The water had a strong and strange smell and was sticky. Although it was not drinkable, it was hardly desirable even for personal hygiene. Occasionally, there was no water at all. However, this is a problem affecting the neighbourhood and the city as a whole, and it has nothing to do with the building itself or the specific apartment.

The apartment is very modern and superbly clean, very well equipped kitchen, nice decor, ceiling fans are brilliant (because I hate Aircon), flyscreens so you can open door/window for fresh airflow, TV, plenty of storage room everything you could possibly need. Walking distance to a street full of restaurants etc. The hosts were excellent and very helpful with anything. The cleaner maintained everything perfectly.

Minor things, a little far from the main area, big supermarkets and beach for walking - you will need some form of transport. The view from the balcony is disappointing just looking at an apartment block opposite which is either abandoned or under construction - I couldn't work out which. Currently there is construction going on around, you can hear it but it's not super close. Every morning at the crack of dawn people/workers gathered in the yard opposite and talked loudly, played music on their phones and were coughing/spitting! If you sleep with the Aircon on and the door closed you may not hear it but I liked to have the door open for airflow so that was a little annoying.

The property is truly amazing. Much larger than it looks in pictures, very comfortable, very good internet and fast which was perfect for working. It has everything you need to cook and the bed is very comfortable. It was very nice to have two extra towels for the swimming pool as well other than the bathroom towels. The location is great as it’s close to all the bars and restaurants in la Veleta and the small shops. The walk into town is longish but enjoyable. We stayed a month and always walked into town although there are plenty of taxis and bike rentals around. The hosts are incredibly friendly and available constantly. We received a lot of information before arriving and they were always available, replying to all messages immediately. There is security at the entrance which is nice to have (although the area and Tulum in general is completely safe) and they are also very friendly. Water pressure is a little low but that wasn’t an issue. We would definitely book again next time we are in Tulum.

The apartment was really nice and well equipped with plenty of kitchen utensils.

Communication from the hotel could be better

Was very clean and the staff was very friendly and helpful.

Nothing.