IPANA Resort Experience 4 Rooftop Pools, Beach & 5th Ave

The cleanliness, the front staff near everything

Nothing

This apartment was a real gem. We really enjoyed everything: the comfortable apartment is fully equipped with modern appliances, the communication with the owner and the residence staff was also great, the rooftop pools and the underground garage were very convenient, and the location is amazing, at a short walk from restaurants and shops. Pools are also kid-friendly, which was a big plus for us.

Nothing to report, we loved everything.

First time stay in Playa Del Carmen! We loved it!!!! The location of the Ipana apartment was in the perfect spot close to the Chedraui supermarket, restaurants, coffee shops and 5th Avenue. It also had a roof top which had four pools so it was great to be by and spend your days relaxing. The apartment itself was lovely it was the perfect size for two people well equipped kitchen, washer and dryer, body wash, shampoo, conditioner, coffee and Nespresso machine and water provided since you can’t drink the water in the complex

We apartment complex was great, however the unit itself had a few negatives. Since our unit A2 was on the ground level and was directly behind the reception area it was extremely noisy at times with people coming and going…we could never really sleep in past 7:00 am we did voice our concerns and was told the management would look after it. We did have a small patio it was a nice feature, it had two chairs and little table surrounded by various plants a tropical jungle; it wasn’t really ideal to sit out there with people walking past all the time, all the cleaning staff would walk by to get water from the fountain and even enjoy the stone bench to our patio to break for coffee and/or lunch.

Good location close to 5 avenue like how the room was. The pool was good also and like that the kitchen had all the necesities.

The stuff that night was not good cause they were of no help in finding my room for me. Didn't know that the info was in the booking app but they just said that if I can't find it just try to go and rent another room for that night until you get the info.

Very spacious, central and very close to the 5th Avenue and the 38th beach access, very comfortable bed, fully equipped apartment

Constructive critique: In the description it says sea view, city view, garden view… it was on the ground floor with no view at all. After asking the owner he said i have different apartments and for each one in the description it says what a view it has, but sincerely this was not the case , our apartment said it had all the views. I think the descriptions shld be corrected so people don’t get confused…. Still 10/10 for this apartment we loved it!