Magic Cusco house

Acogedor

Tenía buena ubicación, a pasos de Plaza Mayor

No tenía agua caliente, prendimos el calentador de agua pero salía casi fría, no tenía secador de cabello y las almohadas y cama eran duras. La comunicación con los encargados era difícil

Localização

Minha estadia foi uma experiência péssima do início ao fim. Ao chegar, não havia registro da minha reserva, e fiquei sem comprovação de hospedagem em um país estrangeiro. Na manhã seguinte, a responsável bateu na minha porta às 8h, entrou acompanhada de um homem alegando um suposto vazamento, sem aviso prévio, me deixando completamente invadida. Em outra ocasião, a responsável pela limpeza no quarto ao lado estava com o rádio alto e cantando, atrapalhando meu descanso nas férias. Não havia toalhas, nem aquecedor, tornando as noites congelantes. Além disso, a responsável registrou falsamente que eu não compareci à hospedagem, o que me impediu de pontuar no Smiles. Sinto-me totalmente desrespeitada e insegura. Sem dúvidas, a pior hospedagem em 15 anos usando o Booking.com. Não recomendo.

La ubicación. Zona tranquila con acceso a transporte y cercana al centro

Instalación ultra básica

En las fotos mostraban algo distinto. Esperábamos más

We booked through booking.com for one night, because we had to leave early in the morning from Cusco. We didn’t receive any instructions on how to get inside, and when we arrived at the property in the evening the host texted me that the room we booked was already occupied. So at 21 pm we had to find another place to stay in Cusco and it was incredibly uncomfortable.

The location is not bad, it has a coffee place and restaurants around, its 10 or 12 blocks from city center. I mean it’s ok.

Let’s start that others guests try to get inside our place, luckily we were inside and when I check on what happened, they just run and leave, I informed the owner and answer was “I don’t think so, mid be a mistake” we didn’t felt secure after that …… I was in this place for about 4 days basically forced bcs you need to pay everything once you arrive. The place is extremely cold! No sun light plus humid all this make it feel like a freezer, no heater, no enough blankets, shower was average, too cold for that climate, kitchen and tools were average and kinda old. No worthy for all that money, pictures looks so much different. Later on I need to stay in hotel and was different story. I don’t recommend at all!