PoolView Resort Batu Ferringhi 502 - 2 Rooms

Good for staying, worth the money :) near the beach but still need to go by the car

🙅🏼‍♀️🙅🏼‍♀️

It was near the beach. The price was very good comparing to the apartment. It had a really nice view. There is a washing machine and the room is spacious. Everything was quite nice.

The only thing that really bothered me was the bathroom the toilet had some problem and the other bathroom the sink did not work other than that I think everything was ok

Friendly host. A comfortable place to stay. Pool view. Can get a glimpse of the sea view.

The bathrooms are not so clean. There's no air conditioner in the living room. Parking available in the vicinity, enter using Touch & Go card. Charges rate apply.

“Decent place, but the way I was treated as a guest was deeply upsetting.” The place itself was decent — comfortable enough for a short stay. However, what completely ruined the experience for me was how I was treated after I checked out. I was falsely accused of stealing a hair dryer, and the hotel management kept pressing the issue, even though I told them clearly that I did not take anything. What upsets me most is not just the accusation — but how they spoke to me as a guest. There was no professionalism, no willingness to listen, and no respect. They even said things like: “We only charged you RM200+ for 2 nights and have to pay commission and tax. Yet, you take our hair dryer…” I’m sorry, but I paid the price that they themselves set. I didn’t negotiate or ask for a discount — I simply booked through Booking.com and fulfilled my part. Using that as a guilt trip or justification to accuse me is unacceptable. As a paying customer, I expected to be treated fairly — not blamed without proof. This experience was stressful, and honestly, it made me feel like I had no rights as a guest. I hope they rethink how they treat future customers, because this kind of behavior is not something I would ever want to go through again.