Baixa chiado 2 bedroom duplex apt with AC elevator

The apartment was very clean and the location was very good and within walking distance to a lot of attractions. It was great that there was a washer onsite for our laundry. The management staff was very friendly and helpful in solving hot water issues in the apartment.

This is technically a 1 bedroom apartment and should NOT be advertised as a 2-bedroom. As you enter the apartment, you will find the living room, kitchen and a 1/2 bathroom on the ground floor. You then ascend 2 flights of stairs to reach the sleeping areas. At the top of the stairs, there is a common area that they called a bedroom (bedroom 1) with 2 single beds . You will need to go through this "bedroom" to access the full bathroom and a smaller bedroom with a queen sized bed (bedroom 2). If 2 couples share the apartment, only the couple in bedroom 2 will have privacy as bedroom 1 is technically a common area. I felt that we overpaid for this stay as we could have gotten a 1-bedroom apartment in the same area that could have accommodated us for much less. Also, the apartment has no air-conditioning although they provided fans. While the ground floor was breezy with the windows open. The window in bedroom 2 upstairs was rather small and it can get pretty stuffy in the room especially in summer I can imagine. They required a 200 euros (US$215) security deposit to be deposited into their bank account ahead of the stay which they will refund after you check-out. I just received the security deposit back and I only got US$186 back even though there was no damage reported in the apartment. Perhaps it was to cover transfer fees but a $30 fee seems pretty high via Paypal.

Location, clean,

Just one bathroom to share , for two bedrooms!?!! One of the bedrooms is - go through to the other! No Intimacy .The second bathroom is not a bathroom but just WC very narrow small unit. Two pairs have to share one bathroom. ?! Knowing that only older than 18 are allowed to stay, even for a family of 4 , two adults and two kids, is not good, not mentioning very unsafe stairs. One middle size towel and one small for 5 days, per person.!?? No air conditioning but just small table fans, no nets at the windows to protect from moskitos. Heating is only two small electric oil radiators. Slippery hall way entrance, at the main gate. Good to role suitcases but dangerous to walk, especially when it is wet. The owner must advertise the property with real facts and mention that: 1. there is only one bathroom - NOT to hide it! 2. In order to go to the second bedroom you need to pass through the first one.! 3. No air condition and no protecting nets at the windows. 4. Suggest visitors to pack their own extra towels. 5. Numerous e mails from Booking.com reminding us to pay deposit 7 days before we arrive even we did it well in advance. Keep reminding us even the day, our friends left the property!! Very complicated communication and complete mess in trying to figure with whom you communicate the owners or Booking.com