The Serenity Suite - Main Street Lodge in Berlin

Location, location, location. Staying in town made seeing the town very easy. When we bought too much, we were able to put items in the room and then go back out. very convenient. We used the hot tub each night. The code for entry was very convenient. I like that process very much.

The bathroom looked very updated and modern. The glass shower was very nice, except there is no seal between the shower doors or at the bottom of the door, so even a short shower meant water on the floor outside the shower. This is an old person issue next. The carpets next to the bed slide when you climb into the bed. It's a high bed but a potential fall issue. The hot tub controls are older and unclear due to usage, as to what they do. Direction would have been nice as the hot tub went down in temp and I could not figure out how to make it warmer. I do not owe one for reference.

Location

Air in bedroom wouldn’t work so my husband had to sleep on small couch because of health issues to get air and the jacuzzi wouldn’t get hot. Water was lukewarm so couldn’t use it yet still got charged for a tub fee. Didn’t see any staff people at all

The apartment was clean and comfortable. It was within walking distance to many shops and stores. The balcony had a hot tub and an awning and had privacy from the other balcony.

Very clean and all amenities provided

Need a new mattress in that suite- serenity

Clean rooms, good to have a hot tub not sure it worked properly.

No instructions how to work the fireplace. Hot tub did not adjust temperature.

We loved the fireplace and enjoyed the cleanliness.

It was lovely.

I loved that it was right in the middle of all the little shops and restaurants. So convenient.

That it was on main street.

Overpriced for such a small room. No one in person to speak to regarding accommodations. I booked for two nights and for some reason was only provided one night so we had to leave and get another room. Lastly, way too many stairs from the backside up from the actual parking area.