Downtown Big 1 Bedroom #20I

The apartment is in a good location, close to everything, that's it!

When I arrived the refrigerator was unplugged. Tried to plug it in, but the cable was loose in the back of the fridge on the floor, which was very dirty, picture included. Had to pull the fridge out, the bottom handle, the freezer one, was a poor repair, they put a bath towel handle because probably the original was broken, but it was loose, so when you pull from it, it will come out, had to move the fridge forward to a very small space, so one had to climb on top of the kitchen counter, no space to go in between, and almost dive behind the refrigerator to be able to reach for the cable. After accomplishing the task, told everything to the owner by message, and that I was going out for some groceries. I came back three hours later and the fridge was not working, nor the freezer. I message the property telling them that I was expecting them to come and fix the situation today, or they should reimburse at least one day, I told them that I did not mind the time they would come, even before sunrise. They should have known that it was not working. I told them that I had food, chicken, fruits, vegetables, yogurt, cold cuts, cheese, eggs that they all need to remain cool and they were going to turn bad the next day. They answer me until the next day, that is a very unrespectful manner to treat your guests, who are not paying a bit. They said that they were going to install a new refrigerator as soon as possible. On the third day they offer me to cancel my reservation for the remaining dates before 10 am the next morning, so that I may get reimbursed for the remaining four nights, because they said that they did not have another apartment available. They also said that the technician told them he could bring a new fridge the day after in the afternoon, that means basically four days without refrigerator. The groceries turn bad already. On Friday afternoon they offer me to move to another apartment for two nights, so I told them that I would move because it was a nightmare!

the property itself is ok but the room was horrible

the doorknob was broken the couch was peeling the tub was dirty followed by dirty pillowcases and mold growing in the bathroom which no sockets worked only one the kitchen microwave didn’t work at all this has been the most horrible booking ever

it doesn’t have AC ! the excuse was the building doesn’t have in winter . but the apartment is hot even though is winter

we left two days before . we were so uncomfortable

Great location for downtown Atlanta. The price was better than anywhere else I found in the area for the days we were staying. Plenty of room. Had a great view of the city. Excellent communication with me throughout my stay. It was exactly as advertised. It was fully furnished.

I tried to check in and there was no one at the front desk. I waited there so long that finally I was let in by other people that lived in the building and lucky for me the owner already gave me information that allowed for me to get in our room with no problems and get the fob to the building.

This transaction was HORRIBLE!

The terms of the transaction!

The room was SUPER clean, and we loved being on the 20th floor. The view was nice for us Country folks. The location was an easy walk to the GA sea aquarium, World of Coca-Cola, and the college football hall of fame. All of which we visited. It was also very close to public transportation if you just want to park and leave your vehicle. The building itself was secure, and we felt safe there. The owners were very attentive and answered any questions in a timely manner before and during our stay. There were plenty of clean towels and things we needed. A fan or ceiling fan would have been nice to have.

The building was old, parking was expensive, we thought, and I'd definitely pay the extra to stay in the triple A lot that has security. We parked in the lot right next to the bldg, paid $22 for one night and were immediately advised by several people not to leave our vehicle in that lot, it wouldn't be safe, so we moved and paid another$25 to park right next door in the AAA garage that has security. We arrived after dark, and it was pretty sketchy and not a safe environment. We were panhandled by several men before we walked 200 ft. Several things in the apartment were broken, which made it feel more aged. The microwave didn't work, and the couches were literally falling apart.