Studio central airco et local vélo

the bathroom, bed and kitchen were good. Good Wifi.

Breakfast was not so much. Just 5 slices of bread, 2 croissants and few little parts of cheese (enough for 2 slices of bread so to little). And some juice.

Good location, 10 minutes walk from Grand Place

Centraal gelegen in stad, comfortabele studio

Bed was te laag

The tenant was very nice and friendly.

The insonorisation of the bedroom.

Location is okay. In general, room was clean. Owner speaks English well, and if he wants, also Dutch.

Unfortunately I got a very unfriendly welcome from the owner. Allthough I received a confirmation and made the payment by Booking.com a few days before arrival, the owner was not expecting me to come. He was very unpolite and upset because I did not understand that his accommodation has another concept than usual by Booking.com. Besides your confirmed booking, you need to contact this host directly, in advance, to inform him that you are coming including your time of arrival. If not, your booking will not be noticed. Additionally the owner shared with me all his frustrations and anger about Dutch guests which in my opinion did not have anything to do with the fact that he did not notice my reservation. He requested me to leave early next day because they had planned some construction activities in the room. Misunderstanding can happen, but should be solved in a friendly and polite way, from my point of view. The toilet is at a lower floor than the room, in a dark staircase, which I did not like, especially during nighttime. The curtains at the window are not sufficient. An emergency exit light is attached in the bedroom, so the room is not very dark. In the staircase to the exit is no emergency light available.

We received an unexpected upgrade to a bigger flat with a terrace and to a breakfast. The communication and check-in/check-out was very easy. The flat and kitchen were well equiped with everything needed.

Hardly anything to criticize.

The shower, bed and the owner!