Smartz Apartment 334

With my experience I can't really say

Our stay started with a smooth entry through the security gate, but unfortunately the experience deteriorated from there. The directions provided by the host were inaccurate. We were instructed to look for the apartment and parking on the right-hand side, but after driving around and reaching the end of the road, we eventually found the designated parking on the left-hand side. Locating the parking bay was particularly difficult at night because several parking numbers had faded. The host also instructed us to use the stairs on the right-hand side, but the apartment was ultimately located on the left. Upon entering the apartment, we were greeted by cockroaches in the kitchen and a strong damp smell that appeared to be masked with air freshener. We were informed that the geyser might be switched off and would need to be turned on. We expected to wait about an hour for hot water, but it took much longer than anticipated. After a long day of travelling and in very cold weather, we eventually had to settle for lukewarm water because we could not wait any longer. The light in the children's bedroom was not working, and we had to rely on a lamp that was provided. This issue was not communicated to us before our arrival. The main bedroom also had a noticeable mould smell, including the blankets stored in the wardrobe. The most disappointing part of our stay occurred on the second evening when we returned in the evening to find that there was no water at all. When we contacted the host to ask where we could obtain water, we were informed that water would only be brought the following day after church. Considering that we were travelling with children and were due to check out by 10:00 a.m. the next morning, this was not a practical solution. We had no choice but to order bottled water for delivery at our own expense so that we could drink and maintain basic hygiene.

the location was a bit far from where i was visiting

nothing really, everything that i needed and more, when you are on holiday nothing beats comfort than luxury

Good location. Nice apartment. The host was always willing to help where we needed assistance.

The professionalism and hospitality was out of this world, the management helped us swiftly every time we needed assistance of any kind 😊😊

I would be lying 🙌🏻

We had a wonderful stay at Smartz Apartment 334 from the 2nd to the 6th of October. The apartment was clean, comfortable, and had everything I needed for a pleasant stay. We were so close to Mall of Africa which made our shopping easy. What truly stood out was how responsive and understanding the host was throughout our visit. Communication was always quick, clear, and friendly, making the entire experience smooth and stress-free. When there was an accident with the table in the apartment, the host handled it with so much understanding and grace, which we truly appreciated. They were accommodating and patient, and it showed how much they care about their guests’ comfort and experience. I highly recommend this property to anyone looking for a great place to stay — you’ll be well taken care of! I pray the host is blessed for their kindness and professionalism.

The location was good

The place was very clean ,I would like to go there again