Como Bellevue Duomo

Nice view, awful owner

I have rented over 200 properties over the years and this owner by far was the worst to work with. He doesn’t respond to any phone calls, email, text or whatsap. One hour before check in he sent a text with lockbox code and specific instructions to park behind the building which I did; this was his only communication, you are on your own. He asked me for my car license info and stated he would file it so that I could park there. The next day I received a parking ticket for 42 €. Since his apartment is in a “no vehicle zone”, I now await an additional fine of 200 €, 100€ for both entering and exiting as he obviously did not register my car as promised. I tried to contact him and asked him to please register my car to avoid this huge fine, no response. I tried phone, email, text and whatsap, never a response. You are completely on your own with this apartment, good luck if you have any problems as you will receive zero response/communication. So if you want to ruin your holiday, go ahead and rent from this passive aggressive owner. He should be removed from the booking.com rental program.

Perfect location.

Contact with the host was very poor. There was only a half roll of the toilet paper for 4 people. The bed sheets and towels had blood and other dirt spots. The water in heater was not turned on so there was only cold water the first day. We had to figure out ourselves how to tur it on because the host never answered to our messages. One of the bed legs broke when sitting down on the bed. It was not possible to sleep on it. The host gave us access to another bed in the apartement next door. Have to carry your luggage almost 1 & 1/2 floor to access the elevator. The apartment was on the 5th floor.

Big apartment with an amazing location close to everything.

Location was very good in the heart of Duomo. apartment was spacy and clean. Some more attention to details and believe that can be a very good solution for families with childrens.

No parking in the area ( and while communicted to us that it have) the private parking that we suppose to leave our car was closed all weekend. Have to carry your luggage almost 1 & 1/2 floor to access the elevator. communication with host was not so easy but when manage do so was helpful.

Elevator was not working, no information about that and the apartment was in the 5th floor (friend was on crutches) The apartment was quite cold

new experience nice bed

bad location hard to find and no elivater barking closed

location was great. was very clean.

no directions given to find apartment. called 5 times and messaged. finally received a message with code. heating did not work. had to leave reverse cycle on. asked for instructions did not get any feedback. place was freezing. only 1 bedroom had the radiator working. beds were very uncomfortable. shared a bed with my daughter so we could use the extra blanket. small things like no toaster, no spatula, no small starter kit like washing powder. not worth the price. very difficult with communication. very disappointed. was so looking forward to our stay in Como.

location is good and clean and bright apartment, cozy apartment for family of 4.

The heater in the master bedroom didn't work. I reported this problem to the owner, but no feedback. Fortunately, the weather is not too cold these two days (at the end of December)

Location in the center

difficult to find .. difficult to reach the apartment .. no elevator.. its in the sixth floor