Appartamenti Ca' Gabri & Cici

Centrally located. Close to lake and bus station. Double glazed. No noise. Nice design. Well equipped kitchen area. Modern spacious and clean. Secure. Great shower.

All good

Location was perfect for exploring Lake Garda and the surrounding area. Situated in the heart of the town, local amenities were a short walk away.

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Good facilities, easy to locate, comfortable apartment. They were really kind staff!!

Breakfast not provided

For our length of stay a second set of bedsheets should have been provided We had no way of disposing of rubbish

Nice apartment right in the heart of Garda center. Clean and spacious. Even though it is located in a very lively road, the soundproof in the apartment was great. AC is available, but weak comparing to the size of the apartment. The owners were very very kind and friendly people. Every time they see us we feel like they are more like a family to us.

The only problem (which is expected due to the location) is the loading/unloading area which is about 2-3 mins away from the apartment (walking). The other problem (which is OK for me, partially) is the far provided parking space. It is 10 mins walking away from the apartment. No washing machine, however, there is a self service laundry shop near to the apartment (5mins away) for a fee.

The property itself is lovely and has everything you need for a comfortable stay. The people who run the shop below couldn’t be more welcoming and kind and the location is central so perfect if you want to be near the night life, ferry terminal and restaurants.

Unfortunately it was not made clear how far the collection point for the apartment key was. After a long day travelling we arrived in Garda during a severe thunder storm. Having no luck locating the office to collect the keys, which was advertised as being next to the property, we decided to head to the apartment using the address provided. After frantically running in the rain we arrived and spoke to the lady who ran the shop under the property who told us the office was 1.5 km away, a 20 minute walk. By which time we would have arrived at the office, it would have been shut for the lunch period. She very kindly rang the office and told them it was too dangerous for us to walk there due to the weather and handed the phone to my partner. They explained that they were about to close and we would need to pick up the key later in the afternoon. At this point we were soaking wet. The phone conversation ended and my partner handed the phone back to the lady at the shop who called the office back and insisted someone dropped the key round - which they eventually reluctantly did. The office did not exist on maps which is why we couldn’t find it. We walked to the office the next day, using a pin location I had to request on email from the management team, which was far from convenient and took an hour out of our day. Unfortunately all of this was completely unnecessary and I would highly recommend that the management of the property look into investing in a key box - as this would solve all problems. We also had to drop the key back at the office on our final day and as the flight was early in the morning it meant for a very early start for us - as we had to do the 40 minute walk before catching the bus. Again, very unnecessary. There is also a request for you to take the bins out at the end of your stay, where you have to collect a key from the lady in the shop and take the bins down the street.

The apartment looks like it's brand new, it's clean, spacious and located in the best spot. Couldn't have asked for a better place to stay during my trip to Garda. The person I stayed in contact with, Laura, was very friendly and helpful. She replied fast to the email I sent before arriving and was very polite and welcoming when I picked up the keys. It's safe to say my overall experience with Ca' Gabri & Cici was exceptional and I would 100% stay here again!

Since we didn't have a car, picking up and returning the keys *could've* been a hassle with the suitcases if I were travelling by myself. But this is nothing to complain about, they're located fairly close to the bus station, and my friend kept the suitcases safe while I took a small walk to their location :). Otherwise, apartment-wise and staff/customer service-wise, there is nothing to complain about. As stated before my experience was exceptional!

All

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