AmberBlue@Epsom

convenient location

stained carpets, curtains, dirty walls, mouldy, rusty bathroom, so disappointed as photos were completely misleading.

Very helpful and friendly over the phone. Easy parking and key collection. Well stocked apartment ie tea, coffee condiments salt pepper spices. Washing powder, washing up liquid. Cloths. Shower was lovely very clean.

Overall cleanliness of entrance outside front door. Would put some people off at first sight. Sofa bed faux leather peeled/ cracked underneath throw. Could do with changing thats all.

Location was very good.

N/A

spacious and clean

Comfy beds, good size kitchen. Rooms were bright. Grocery store outside the main door which was very convenient.

Too many stairs, ( certainly no access for handicapped although parking was labelled such). Not a 'quick' walk to town. Stained carpeting throughout. We did not interact with staff except through texts which were promptly replied to. Noisy pipes and bathroom extractor which was torturous. Guest book ( folder)was too filthy to read/touch. Had to search for linens etc and make up sofa bed ourselves. Had to request more cutlery.