Apartment in Luxor city center-Nil

Mr Monsour wonderfully assisted us during our visit

The location. The price was good.

Both bedrooms were so noisy during the night because of the horns and the music, that we couldn't sleep without earplugs. The whole apartment had a very strong smell that we couldn't get rid of, even if we opened all windows. The matresses in the second bedroom were not bed matresses and they were very hard. Plus, no bed had upper sheet. There was a list of things that they were going to charge you for using, such as electricity and wifi (which didn't even work properly). Last but not least, the apartment was really dirty. Fortunately, we stayed there only for 1 night (even though we were planning on staying 2).

The apartment was super clean and equipped. The stay was pleasant especially because of the help of Mansur, the facility manager who thoughtfully and friendly helped us during our stay in Luxor.

that we gotthe deposit back and the worker we talked to was polite and helpful even if his English was limited

the manager's attitude was completely unacceptable, first afteri asked him three times for the.exact location or address he gave us just.the street number and later the google location of the upscale winter palace Hotel (200 metres North). our driver had problems withthe police which resulted in.us coming 30 minutes later than arranged originally planned, i.informed the manager via WhatsApp 40 minutes before hand of us arriving 30 minutes lafer (we've been using it since the beginning of our communication), we arriveto.the location given by the.manager and the securityguards and managers (4 people) say they havenever heard.of that apartment, nobody answers tje.phone for 20 minutes, tried 8 times, also tried WhatsApp, called and sent messages, security guard said we're probably getting scammed. after that we finally established contact and 10-15 minutes later the worker.comes to.pick us up (the “brother”). 35 minutes wasted in.frustration. the.worker saw me, my wife, 5 year old son, 65 and 68 year old parents on the street talking to two Chinese girls who had serious issue with their driver and reported thatto he.manager who.automatically assumed there will be 7 of us sharing three beds to save money. we walkin to he apartmentand see signs sayingthatwe needto.pay extra for electricity, pay extra for the internet, there's one 1cm thick roll of toiletpaperin the apartment so we assumed thatwillbe chargedextratoo, internet doesn'twork, and the workertellsme there's 50 dollars deposit (I've never heard of this practice on.booking.com or airbnb before and we travel abroad 3 times a year), almost the equivalentof a.two night's stay, we just camefrom 3* beachfront hotel in.Alexandra where we paid the same but here's no.swimmingpool, no beach.and no.allyou caneat buffet, rooms are small, the second floor windows don't shut properly, there's so.much noise all thetime, nobody.

- Good location. - Good contact with the host. - The host took us to the airport, which was pretty convenient.

- When we arrived the wifi was not working. It was fixed quickly but the situation created unnecessary stress. - Dishes available in the kitchen were not clean. Tere was also no liquid soap, and no drying dish rack, so it was pretty annoying to make the dishes. - The flat is very noisy, all rooms, also during the night. - Very hard mattresses in the room with two single beds. - Uncomfortable pillows. - The host was 25 min late for the check out, which disrupted our plans and created unnecessary stress.

If you are in for a walk you can walk to the city and the temples on that side of Luxor. The appartment has everything you need, including a washing machine!

One of the bedrooms is at the street side, the entire evening untill about 2 AM you will hear a lot of sounds coming from the street. The windows do not close very well so it is difficult to sleep through it. Also, the host was a very nice person but he tried to take us onto paid trips. Since we already had a plan we did not want this but he kept trying and was quite disappointed. One of the things he really wanted us to do was going to banana Island. DO NOT DO THIS! Please please look this up on google maps before going. You pay way to much and you will see some animals in very small enclosures.

very spacious room, Monsouer help us to visit the west side and arranged taxi and day tour. very reliable person, He helped to prepare some stuff which the room does not have such as laundry detergent and match

had to turn on hot water, and we did not know that.

Clean and staff very helpful

More noise from the street

The best thing is the location right in the heart of the city so you can walk to most attractions. The apartment had been well prepared so it looked good on arrival. Air-conditioning in all main rooms. Helpful owner, who lives in Germany, communicates readily. Local agent there to open up and help.

No mention under property’s policies that you have to pay for electricity. Metre readings taken at start and on leaving. Time spent at end disputing bill on the telephone with the person responsible for collecting payments. He tried to charge a much higher price per unit than the official rate. One of the single beds appears to have bed bugs which bite exposed skin.