Wallace Apartment - A unique apartment in countryside park with WIFI and access to bar and pool

All of it fantastic

Nothing

Lovely location on an old building. Apartment was very clean

Sadly this apartment and site has so much potential but almost everything let's it down. We visited for Christmas arriving 24th December 2025, got a phone call an hour before check in to say the office was closed and keys needed collecting from the bar, bar was only open until 6, so those arriving late would not be able to get keys and the restaurant had been closed all day. We also didn't appreciate that the entire site had shut down for 3 days and didn't reopen until 27th December. The pool you have to book (which you can't do whilst there are no staff for 3 days). Jacuzzi is broken so out of use. We didn't realise that we needed to bring our own towels but luckily the lifeguard gave us a couple for us to use. We managed to get a drink from the bar on Christmas eve before it shut at 6 and the staff that we did see here during our stay were friendly. The apartment was very cheap for a Christmas stay so we expected it to be tired. What we didn't expect was the amount of repairs that it needs. Broken handle on bathroom door we screwed back on, broken mirror and tiles, shower that doesn't work unless you want scolded then frozen with it set on high, it can only be used on eco mode for a trickle of water to wash, the shower enclosure door has long gone and has been replaced with a a shower curtain which smelled vile when it got wet and meant that until it dried the bathroom was out of bounds. We folded it up for the rest of the trip so it didn't get wet. It's not needed given the trickle of water anyway. The lighting in the entire apartment other than bedroom 2 is next to useless with a dull orange glow. Bedroom 2 has 2 bedside lamps, but no socket so only one can be plugged in. The light switch in bedroom 1 is broken so can't really be used safely.

Location was good

Needs updating WiFi poor Shower terrible Beds uncomfortable Lighting not good - particularly the toilet Bedroom light switch damaged - dangerous Very basic welcome pack

Very simple check in and check out. Apartment was much bigger than expected and was very clean and tidy.

Not really a dislike, but the only thing that would have been nice is the pool opening times to be longer as it's only open till 5pm two days in the week and 3pm the rest, so unfortunately by the time you have been out for the day it's closed when you get back.

This was our 4th visit to the apartment with our grown up children for our annual weekend away before Christmas. The apartment is ideal for our needs, clean and warm with all the amenities you would need.

The apartment could do with a hairdryer and the bathrooms being modernised, The Main bathroom has a very creaky floor, very old toilet which requires some force to flush and the taps and very squashed against the sink. Instructions on how to use the oven would also be helpful. The guest Wifi did not work for the whole weekend.

Lovely apartment very spacious

Lacked a coffee table in sitting room

Location,swimming pool and cost

We feel that it was value for money. Tired in a few areas but clean and did not stop us having a great time.

Great location