Heartwarming LOFT

We had an incredible week in Almaty staying at this apartment. The apartment was beautifully maintained, clean, and had everything we needed. The location was perfect, with easy access to the nearby attractions. Our toddler loved exploring the city and playing in the kids play area just next to it. Marzhan (host) was super helpful and accommodating. We would highly recommend this property to anyone visiting Almaty with a family.

While the apartment was lovely in every way, we did find the mattress to be a bit uncomfortable for our preference. A slightly better mattress might provide even more comfort, especially for those with back issues. We understand that personal preferences for mattress can vary, so this is simply a suggestion for future guests who may appreciate an orthopedic or hotel like bed option. Overall, we had a wonderful stay and would highly recommend this property.

Everything was perfect. The hostess was very attentive and supportive. The apartment is cozy with comfortable facilities and has great value for the money. They provided a fair amount of amenities for the kitchen as well as for the toilet. The location is accessible to every key location of Almaty.

The only suggestion I have is the credit card payment option. I used to pay using my credit card through POS machine. But the property management insisted that to pay to their card number as per KZ system. This option is not possible from my card and hence finally opted to pay through PayPal which is caused by some additional bank charges. Also it could have more excellent, if there were shower robes for us Rest all great. We were happy

Very helpful and communicative owners. Everything was great!

You have everything you need, from tea to bath foam

You should specify the apartment number for taxi drivers other you won’t find them if you have no internet like me but Marzhan helped me a lot